Allie Chmielewski
Orlando,FL
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Supervisor
Wawa Inc
12.2015 - Current
- Managing a team of between 5-6 employees
- Improved operational efficiency
- Maintained vendor relationships
- Maintaining inventory.
- Engaged with customers to build rapport and loyalty.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Evaluated staff performance and provided coaching to address inefficiencies.
Sales Associate
Hard Rock International
01.2014 - 11.2015
- Handled a cash drawer
- Maintained cleanliness and stock within the store
- Assisted customers with orders and special requests
- Warehouse organization.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Boone High School
2011
Skills
- Customer Care
- Customer Support
- Quality Control
- Retail Sales
- POS Systems
- Shift Management
- Merchandising
- Food Preparation
- Supervising Experience
- Food Service
- Food Safety
- Food Handling
- Priority Management
- Supervising Employees
- Stock Replenishment
- Persuasive Negotiations
- Customer Service Management
- Constructive Feedback
- Effective Working Relationships
- Critical Thinking
- Cash Register Operations
- Operational Efficiency
- Positive Reinforcement
- Cash Handling Oversight
- Replenishment Coordination
Certification
- ServSafe, Wawa - 2021-Present.
Timeline
Supervisor
Wawa Inc
12.2015 - Current
Sales Associate
Hard Rock International
01.2014 - 11.2015
High School Diploma -
Boone High School