Allie Koon
Little Rock,AR
Summary
Dynamic leader and adept communicator with a proven track record of supervisory roles at Allen and Withrow, where I spearheaded team efficiency and client service improvements. Excelled in legal and administrative tasks, leveraging expertise in Microsoft Office and Google Workspace. Promoted multiple times for enhancing office productivity and fostering professional development.
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Front Desk/E-Filing Specialist/Supervisor
Allen and Withrow
01.2021 - 01.2025
- Started as a front desk specialist
- Promoted to E-filing Specialist in 2022, then again to Supervisor in 2023
- Front Desk Administrative Assistant
- Assisted with client intake and case file organization
- Provided administrative support to attorneys
- Maintained office supplies, coordinated mail distribution, and handled phone inquiries
- E-Filing Specialist (Promoted from Front Desk Paralegal)
- Managed electronic court filings for various case types, ensuring accuracy and compliance with court rules
- Monitored filing deadlines and communicated with attorneys regarding submission requirements
- Trained staff on e-filing procedures and best practices
- Compiled and redacted legal complaints on behalf of clients
- Supervisor (Promoted from E-Filing Specialist)
- Oversaw a team, delegating tasks and ensuring workflow efficiency
- Provided training and mentorship to new hires, fostering professional development
- Implemented office policies and procedures to improve productivity and client service
- Coordinated with attorneys and court personnel to resolve filing and procedural issues
Manager
Boulevard Bread
01.2015 - 01.2021
- Promoted to manager in 2017
- Greeted customers and handled cash register
- Answers telephones promptly and with a friendly attitude
- Inventory and stocking experience
- Manages multiple employees and provides direction and leadership
Server
Big Orange
01.2013 - 01.2015
- Worked in a high-pace restaurant environment
- Dealt directly with customers to make the most of their dining experience
- Handled cash transactions and managed individual funds
- Responsible for daily cleaning duties
Education
Associates Degree - Paralegal Technology
University of Arkansas -- Pulaski Technical College
Certificate of Proficiency - Paralegal Technology
University of Arkansas -- Pulaski Technical College
Technical Certificate - Paralegal Technology
University of Arkansas -- Pulaski Technical College
Skills
- Microsoft Outlook, Word, Excel, PowerPoint
- Google Workspace
- Westlaw & Lexis Nexis Experience for Legal Research
- Vertican Technologies- primarily CLS and vMedia debt collection software
- Legal Terminology
- Clientele Relationships and Customer Service Experience
- Adobe Acrobat
- Computer literate- able to learn new technology quickly and efficiently
Timeline
Front Desk/E-Filing Specialist/Supervisor
Allen and Withrow
01.2021 - 01.2025
Manager
Boulevard Bread
01.2015 - 01.2021
Server
Big Orange
01.2013 - 01.2015
Associates Degree - Paralegal Technology
University of Arkansas -- Pulaski Technical College
Certificate of Proficiency - Paralegal Technology
University of Arkansas -- Pulaski Technical College
Technical Certificate - Paralegal Technology
University of Arkansas -- Pulaski Technical College