Allie Mcfaddin
Friendswood
Summary
Dedicated professional with a strong background in customer service and teamwork. Known for enhancing guest experiences and ensuring compliance with safety protocols.
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Member
Chick-fil-A
Friendswood, TX
08.2023 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new team members on operational procedures and safety protocols.
- Collaborated with team to optimize workflow during peak hours, improving efficiency.
Lifeguard
Bill and Cole Associates
Friendswood, TX
06.2017 - 06.2023
- Monitored pool area to ensure safety and compliance with health regulations.
- Responded promptly to emergencies, executing rescue techniques and first aid procedures.
- Conducted routine inspections of equipment and facilities to maintain operational standards.
- Collaborated with team members to develop emergency response drills and safety protocols.
- Implemented strategies to enhance guest engagement and promote safe swimming practices.
- Analyzed incident reports to identify trends and recommend improvements in safety measures.
Cake Decorator
Great American Cookie Company
Friendswood, TX
08.2020 - 05.2023
- Decorated cakes and cookies to meet customer specifications and company standards.
- Collaborated with team members to enhance decoration techniques and improve product presentation.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Assisted in inventory management by tracking supplies and placing orders for decorating materials.
Education
High School Diploma -
Friendswood High School
Friendswood, TX05-2021
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cleaning
- Workplace safety
- Leadership qualities
- Heavy lifting
- Attention to detail
- Collaboration and teamwork
Certification
- Certified Trainer, Chick-fil-a
Timeline
Team Member
Chick-fil-A
08.2023 - Current
Cake Decorator
Great American Cookie Company
08.2020 - 05.2023
Lifeguard
Bill and Cole Associates
06.2017 - 06.2023
High School Diploma -
Friendswood High School