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Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

A strategist & implementer: offering experience in diverse roles including Cyber & IT Security Management, Governance, Risk, Security Compliance, Audit remediation, IT Infrastructure Management, IT Service Delivery Management, IT Operation management & leadership, IT Project Management, Program Management, Client Relationship Management, across multiple domains. Currently working on Atos Global Pvt. Ltd. payroll and serving one of the most prestigious manufacturing client in NA region as Client Security Manager alongwith CISO & CIO to manage Security Compliance, Risk & Governance using Microsoft security tooling and cloud environment. Leading teams to manage IDAM, Vulnerabilities , Risk, Phishing. Email Security, Network Security, Desktop Security & SOC operations. Worked on Atos Global payroll only for biggest financial Bank in APAC region in leadership role for IT security compliance, risk & governance , IDAM and asset management compliance. Worked with Atos|Syntel Pvt. Ltd., Pune as Senior Consultant; managed Willis Towers Watson account from offshore with a team of 350+ professionals and steered Project Management & IT Operations. Independently worked in standalone assignment for 4 months towards compiling applications impacting through China Cyber Security Law. Skilled in managing a wide range of projects, including IMS projects, SAP, Application Support & Development Projects as per ITIL Framework. At ease with working in close coordination & collaboration with global teams, clients & top management for evolving strategic vision, driving change, building product/services roadmap/blueprints, infusing new ideas, implementing emerging technologies for the long run and taking enterprise system performance & productivity to next level. Wealth of expertise in: Planning/deploying global change, BU-wide initiatives, and customer engagements. Promoting sustainable change, risk control, and productivity improvement while employing the delivery of digital process change across Onsite/Offshore models. Consistent Record of Delivering Results: steered projects to reduce operational expenses, and created & executed strategies for delivery improvement. Mission Critical Results: insightful exposure in multi-disciplinary functions across varied domains with skills in business planning, ideation of new services & conversion of concepts to revenue for successful operations. Skilled in setting out standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLA. Inspiring & motivational leader with experience in spearheading entire gamut of profit centre operations; developing strategies to grow the bottom-line & top-line.

Dedicated and results-oriented retail professional with 5+ years of experience in customer service, team leadership, and retail operations management. Proven ability to drive sales, build strong customer relationships, and manage day-to-day store operations including cash handling and inventory management. Currently pursuing an MSc in Data Science to complement my technical and analytical skills. Committed to delivering excellent customer service and contributing to the success of a dynamic retail team.

Allie Miranda

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Assistant Manager

Assistant General Manager

Assistant General Manager

Assistant Deli Manager

Assistant Manager

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Assistant General Manager

Assistant General Manager

Assistant Manager

Assistant Deli Manager

Assistant Manager

High School Diploma -

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