Summary
Overview
Work History
Education
Skills
Timeline
8d
Allie Philpot

Allie Philpot

Dallas,TX

Summary

Experienced Account Manager with reputable background in client satisfaction and project management. Adept at leadership, driving revenue and customer service, while maintaining strong focus on collaboration and results. Known for adaptability and reliability, showcasing skills in creative design solutions and effective communication.

Overview

12
12
years of professional experience

Work History

Architect & Design Sales Manager

Cosentino
03.2025 - Current
  • Coordinated cross-functional teams to ensure timely project delivery and client satisfaction.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.
  • Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.

Architect & Design Account Manager

Visual Comfort & Co.
09.2024 - 11.2024
  • Developed strategies to identify and target new customer segments, enhancing sales pipeline efficiency.
  • Cultivated relationships with key clients, driving repeat business and customer loyalty initiatives.
  • Analyzed market trends to inform product positioning and promotional strategies, improving competitive edge.
  • Implemented CRM tools to streamline lead tracking and reporting processes, increasing productivity across the team.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.

Account Manager & Sales

PORCELANOSA
01.2018 - 06.2024
  • Created project presentations for clients and manifested brand awareness
  • Trained sales associates on product knowledge, sales style techniques and CRM program
  • Continuously improved personal selling skills through ongoing training, self-assessment, and professional networking events.
  • 2020: $2.9M in sales | 2021: $4.2M in sales | 2022: $6M in sales | 2023: $8.8M in sales
  • Strengthened client retention rates by 20%+ consistently delivering exceptional service experiences throughout the entire sales cycle.
  • Consistently met or exceeded quarterly sales targets by 25%-50%, through diligent effort and persistence in closing deals.

Executive Assistant

Dr. Sarah Beadle
10.2015 - 12.2017
  • Managed internal and external communications, ensuring timely responses and professional representation.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.

Sales Floor Manager

VAUDEVILLE
07.2013 - 08.2015
  • Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
  • Generated personal sales to meet or exceed established sales goals.
  • Boosted customer satisfaction ratings through attentive service, addressing concerns promptly, and resolving issues effectively.
  • Trained and mentored sales staff to improve their product knowledge and enhance customer service skills.
  • Conducted regular performance reviews for team members, providing constructive feedback and opportunities for professional development.

Education

Bachelor of Science - Human Development & Family Studies

Texas Tech University

Skills

  • Account Growth Strategy / Prospecting
  • Leadership / Forecasting / KPI Tracking
  • Problem Solving & Resolution/ Time Management
  • Market/Account Research & Analysis
  • Negotiation & Closing Techniques
  • Organization / Multi-Tasking / Client & Pipeline Management
  • Communication / Active Listening / Customer Service
  • Team Building / Cross Functional Collaboration
  • Sales Software / CRM / Sketchup / SAP / Microsoft Office / Sales Force

Timeline

Architect & Design Sales Manager

Cosentino
03.2025 - Current

Architect & Design Account Manager

Visual Comfort & Co.
09.2024 - 11.2024

Account Manager & Sales

PORCELANOSA
01.2018 - 06.2024

Executive Assistant

Dr. Sarah Beadle
10.2015 - 12.2017

Sales Floor Manager

VAUDEVILLE
07.2013 - 08.2015

Bachelor of Science - Human Development & Family Studies

Texas Tech University

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