Dependable individual with exceptional people skills.
Organized team player committed to high levels of job performance.
Positively interacts with customers and employees alike in retail environment.
Detail-oriented team leader with ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Deli/Produce Lead
Hannaford
06.2023 - Current
Provide excellent customer service.
Maintain a clean and well organized work environment
Ensure all necessary daily temperature and cleaning logs are kept up-to-date.
Efficient and clear communication between coworkers, associates, and management team.
Daily use and understanding of Production Planning Tools.
Ensured compliance with food safety regulations and company policies.
Organized storage area for maximum space utilization.
Asset Protection Coordinator
Hannaford
02.2022 - 06.2023
Trained staff on loss prevention policies and procedures to ensure compliance with Hannaford regulations.
Reviewed inventory records for accuracy and identified discrepancies as needed.
Coordinated with law enforcement personnel regarding criminal cases involving the from store premesis.
Participated in community outreach programs such as the Restorative Justice Program (RJP) aimed at educating consumers about loss prevention and the impacts theft has on the local community.
Established partnerships with local law enforcement agencies to support investigations into retail crimes.
Investigated shoplifting incidents, apprehended suspects, and recovered stolen merchandise.
Created incident reports detailing losses incurred due to fraud or theft activities.
Monitored CCTV systems to detect suspicious activity in the store environment.
Maintained detailed logs of all asset protection related activities including arrests, recoveries, and investigations.
Assistant Deli Manager
Hannaford
03.2020 - 02.2022
Provide excellent customer service
Efficient and clear communication with co-workers, associates, and management team
Total understanding of deli business and job functions
Understanding of Kronos and Word applications
Running the department effectively in place of department management days off and vacations
Follow MPA guidelines to maintain productivity
Ordering of all products and supplies within the department
Responsible for maintaining food and workplace safety per Hannaford standards
Department payroll
Conduct coaching memos/disciplinary actions as needed
Training and role-modeling for associates in order to meet and exceed customer expectations.
Hannaford To Go Expeditor
Hannaford
04.2019 - 03.2020
Shopper
Shopping multiple customer orders simultaneously using designated tools and equipment
Knowledge of product and product location throughout the store
Expeditor
Provide excellent customer service
Completed cashier training
Completed service leader training
Able to train others on job functions needed within the department.
Meat/Seafood Associate
Hannaford
12.2016 - 04.2019
Fast and efficient packaging of meat and seafood products
Maintaining a safe and clean work environment per Hannaford food and workplace safety standards
Provide excellent customer service using knowledge of product.
Veterinary Assistant
Horse & Hound Veterinary Services
07.2013 - 01.2019
Office Manager
Answering phone calls and scheduling appointments
Provide excellent customer service
Billing and accounting
Inventory ordering and maintenance
Maintaining a safe and clean work environment
Lead Technician
Provide anesthesia for all surgeries/procedures
Provide basic care appointments: i.e vaccine boosters, nail trims, and blood draws
Processing of all lab work
Assisting with wildlife rehab: i.e feeding, wound care, husbandry
Assisting with veterinary emergencies.
Meat/Seafood Associate
Hannaford
09.2010 - 08.2013
Fast and efficient packaging of meat and seafood products
Maintaining a safe and clean work environment per Hannaford food and workplace safety standards
Provide excellent customer service using knowledge of products.
Education
Attended outreach program at the Hutchinson Center, Belfast Maine 2010-2012 -
University of Maine, Orono
Orono, Maine
High School Diploma -
Camden Hill Regional High School
Camden, Maine
06.2010
Skills
Ability to multitask
Punctual
Ability to think clearly under pressure
Dependable
Outstanding work ethic
Ability to adapt
Organized
Attention to Detail
Timeline
Deli/Produce Lead
Hannaford
06.2023 - Current
Asset Protection Coordinator
Hannaford
02.2022 - 06.2023
Assistant Deli Manager
Hannaford
03.2020 - 02.2022
Hannaford To Go Expeditor
Hannaford
04.2019 - 03.2020
Meat/Seafood Associate
Hannaford
12.2016 - 04.2019
Veterinary Assistant
Horse & Hound Veterinary Services
07.2013 - 01.2019
Meat/Seafood Associate
Hannaford
09.2010 - 08.2013
Attended outreach program at the Hutchinson Center, Belfast Maine 2010-2012 -