Allie Shelton
Independence,MO
Summary
Dedicated Shift Leader promotes quality assurance, issue resolution and team collaboration. Excels at troubleshooting and supervising teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management. Quick to learn new tasks and flexible to handling multiple tasks at once and completing them efficiantly.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Clerk 1
Brillient
Lee's Summit, MO
01.2024 - Current
- Physical Interfiling
- Currently training for Prep and Inquire
Shift Leader
Pie Five Pizza Co.
Independence, MO
08.2021 - Current
- Closing restaurant, managing employees, cleaning, cash drops at end of shift, preparing food to customer's specifications, running registers, stocking, prep, and customer service (both with disgruntled customers and happy ones)
Shift Leader
Loves Travel Stop
Bates City, Missouri
08.2021 - 05.2022
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Upheld company standards and compliance requirements for operations.
- Watching security footage for employee to employee sales
- Using Point of Sale Systems
- Monitoring both gas and diesel fuel
- Monitoring restaurant and store stock
- Assisted general manager with operations game plan and company initiatives implementation.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised and led employees to maintain productivity and customer service levels.
- Delegated tasks to employees and monitored activities and tasks
Cashier
Iowa 80 Group
Oak Grove, MO
06.2019 - 03.2020
- Assisting customers, answering phones, using computers, sanitation
Clerk
QuikTrip
Kansas City, MO
10.2016 - 03.2017
- Running register
- Assisting customers
- Running kitchen and performing necessary closing duties each night.
Picker/Packer
Blount International, Inc.
Kansas City, MO
03.2016 - 08.2016
- Picking, labelling, and packing orders according to customer specifications.
Education
High School Diploma -
Marshall High School
Marshall, MO05-2014
Skills
- Front desk
- Data Entry
- Cash handling
- Food preparation
- Cleaning
- Kitchen Experience
- Picking & packing
- Warehouse Experience
- Computer Operation
- Communication Skills
- Shift management
- Stocking
- Serving Experience
- Management
- Shipping & Receiving
- Customer service
- Packaging
- Cash register
- Food Service
- Driving
- Typing
- Safety processes and procedures
- Team motivation
- Equipment Troubleshooting
- Customer Service Management
- Operations Management
- POS System Operation
Certification
Food Handler Certification
Timeline
General Clerk 1
Brillient
01.2024 - Current
Shift Leader
Loves Travel Stop
08.2021 - 05.2022
Shift Leader
Pie Five Pizza Co.
08.2021 - Current
Cashier
Iowa 80 Group
06.2019 - 03.2020
Clerk
QuikTrip
10.2016 - 03.2017
Picker/Packer
Blount International, Inc.
03.2016 - 08.2016
High School Diploma -
Marshall High School
Food Handler Certification
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