Allie W
1133 Dug Hill Road,NY
Summary
Ambitious worker with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
28
28
years of professional experience
Work History
Kitchen Manager
Provisions
4125 Rt 28
04.2018 - 01.2026
- Oversaw daily kitchen operations, ensuring consistency in food quality and presentation.
- Developed and implemented inventory management systems, reducing waste and optimizing stock levels.
- Collaborated with vendors to negotiate pricing and secure high-quality ingredients for menu offerings.
- Food prep for large catering jobs up to 200 people,
- Developed creative daily specials using seasonal ingredients, incorporating fresh flavors into the menu rotation while minimizing costs associated with excess inventory stockpiling.
- Familiar working with kitchen equipment.. ovens, flat top grill, fryer, induction burners, food processor and more
- Calculated prices of ingredients to monitor food costs and control expenses.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Checked and tested foods to verify quality and temperature.
Deli Associate
Hannaford Supermarket
West Hurley, NY
06.2017 - 04.2018
- Prepared and sliced deli meats and cheeses to customer specifications.
- Assisted customers with product selections, providing exceptional service and knowledge of offerings.
- Maintained cleanliness and organization of deli displays, ensuring compliance with health regulations.
- Collaborated with team members to optimize workflow during peak hours for improved service efficiency.
Deli Manager
Hurley Ridge Market
West Hurley, NY
01.1998 - 05.2017
- Oversaw daily deli operations, ensuring compliance with food safety regulations and quality standards.
- Trained and mentored staff on product knowledge, customer service, and operational procedures.
- Managed inventory levels, implementing efficient stock rotation practices to minimize waste and optimize freshness.
- Developed promotional displays and special offers to enhance customer engagement and increase sales revenue.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Streamlined deli operations through effective scheduling, inventory management, and staff training.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Set schedules for staff by planning and designating shifts and hours.
- Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Led team meetings regularly, fostering open communication among staff members about challenges or opportunities for improvement within the department.
- Developed pricing strategies to maximize profits while maintaining customer satisfaction.
- Stayed current on industry trends to ensure the deli offered competitive products and services to customers.
- Conducted regular product tastings with staff to ensure deep product knowledge and passionate customer recommendations.
- Improved team morale by implementing system for staff recognition and rewards based on performance and customer feedback.
- Collaborated with kitchen team to develop new and innovative deli recipes, attracting broader clientele.
- Led by example, working alongside team during busy periods to ensure high-quality service and product delivery.
- Negotiated with suppliers to secure better pricing on high-quality ingredients, positively impacting profitability.
- Executed waste reduction plan by repurposing near-expiry products into creative dishes, contributing to both sustainability and cost savings.
- Maintained high standards of cleanliness and organization, passing all health inspections with outstanding results.
Education
High School Diploma -
Onteora
Boiceville, NYSkills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Food preparation
- Attention to detail
- Problem-solving
- Kitchen equipment operation and maintenance
- Ordering supplies
- Cleaning and sanitation
- Vendor relations
- Recipes and menu planning
Timeline
Kitchen Manager
Provisions
04.2018 - 01.2026
Deli Associate
Hannaford Supermarket
06.2017 - 04.2018
Deli Manager
Hurley Ridge Market
01.1998 - 05.2017
High School Diploma -
Onteora