Allie Wilson
Wichita,KS
Summary
Motivated Customer Service Worker with exceptional social skills, communication abilities and customer service background. Pursued every opportunity to support team members and proactively address issues. Been recommended to go through the management training program within 4 months of employment.
Overview
2
2
years of professional experience
Work History
Barista
Scooters Coffee
Goddard, KS
06.2022 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages in an efficient and timely matter.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing with accurate cash handling.
- Demonstrated expertise in various drinking making techniques.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
Education
High School Diploma -
Bishop Carroll High School
Wichita, KS05.2024
Skills
- Opening and Closing Duties
- Up-Selling
- Cash Handling
- Team Player
- Active Listener
- Friendly and Outgoing
- New Hire Training
- Exceptional Customer Service
- Customer service
- Problem-solving
References
References available upon request.
Timeline
Barista
Scooters Coffee
06.2022 - Current
High School Diploma -
Bishop Carroll High School