Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Answered and managed calls from internal staff, partner companies, and the public, providing information, directing inquiries, and connecting callers with the right resources or departments.
Education
Bachelor of Science - Criminology - Victimology Option
California State University, Fresno
Fresno, CA
12-2023
Skills
Teamwork and collaboration
Time management
Fast learner
Problem-solving
Customer service
Certification
CPR Certified (Hands-Only CPR)
Domestic Violence Crisis Counselor
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Intern
Family Services Of Tulare County
10.2023 - 12.2023
Bachelor of Science - Criminology - Victimology Option
CWS Policy and Program Specialist at Tulare County Health and Human Services AgencyCWS Policy and Program Specialist at Tulare County Health and Human Services Agency