Alli Hicks
Summary
Driven and resourceful administrative professional with 19+ years of experience in both the medical and office administration fields. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
19
19
years of professional experience
Work History
Precertification Coordinator
Allergy Partners Corporation
12.2022 - Current
- Streamlined pre-certification processes by implementing a comprehensive tracking system for patient information and documentation.
- Maintained up-to-date knowledge of insurance policies and regulations, enabling accurate and efficient pre-certification submissions.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Managed a high volume of cases simultaneously while maintaining strict attention to detail and adherence to deadlines.
- Utilized electronic health record systems proficiently for accurate data entry, reporting, and analysis related to precertifications.
- Reduced workflow bottlenecks by prioritizing tasks based on urgency and importance while managing multiple competing demands effectively.
- Leveraged strong organizational skills to maintain accurate records of all ongoing, pending, and completed precertifications.
- Complied with HIPAA guidelines and regulations
Band Booster President
Enka
01.2021 - Current
- Successfully support functions, fundraising and Festival events for Enka Bands & generate community involvement.
- Developed and maintained strong corporate partnerships.
English as a Second Language Program Specialist
Buncombe County Schools
01.2022 - 10.2022
- Accurately manages all bookkeeping aspects of the Title III Department including purchasing, budget, payroll and AP
- Ensure our entire department is within Federal Compliance
- Excelled in an environment with constant interruptions, while maintaining good judgment regarding priority of tasks
- Excellent Google/Microsoft/Mac skillset
- Proficient in LINQ, Timekeeper and Cooks Spreadsheets
- Effective professional communication
Senior Administrative Associate
Invest Collegiate Imagine
01.2013 - 01.2019
- Improved office efficiency by streamlining processes and implementing time-saving strategies.
- Reduced operational costs through effective vendor negotiation and cost analysis.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Enhanced parent-teacher communication by efficiently managing phone calls and email inquiries.
- Streamlined administrative tasks for increased office productivity, including filing and document management.
- Increased parent-teacher communication through timely and well-written newsletters, notices, and announcements.
Education
Associate of Science - Dental Assisting
Asheville-Buncombe Technical Community College
Graduate -
Enka High School
2003
Skills
- Integrity
- Resource management
- Excellent communication
- Conflict resolution
- Attention to detail
- Account Reconciliation
- Staff Management
- Project Planning
- Decision Making
- Payroll Administration
- Time Sheet Review
- Data Reconciliation
- Office Management
- Travel Coordination
- Information Confidentiality
- Problem-solving abilities
- Remote Work Experience
Timeline
Precertification Coordinator
Allergy Partners Corporation
12.2022 - Current
English as a Second Language Program Specialist
Buncombe County Schools
01.2022 - 10.2022
Band Booster President
Enka
01.2021 - Current
Senior Administrative Associate
Invest Collegiate Imagine
01.2013 - 01.2019
Associate of Science - Dental Assisting
Asheville-Buncombe Technical Community College
Graduate -
Enka High School