Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Allisa Black

Dry Ridge,KY

Summary

Healthcare professional with extensive expertise in patient management and coordination. Recognized for effectively navigating complex healthcare systems and driving patient-centered care initiatives. Collaborates with diverse teams and adapts seamlessly to changing healthcare environments while maintaining focus on achieving optimal patient outcomes.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Nurse Case Manager Lead Analyst

Cigna
09.2021 - Current
  • Triage, support nurse for members of health insurance. Provide patient education and teaching based on protocols. Provide assessments to help members determine their next right step to care.
  • Assessed patient needs through detailed evaluations, identifying gaps in care and resources.
  • Collaborated with multidisciplinary teams to enhance patient outcomes and streamline communication processes.
  • Implemented quality improvement initiatives that enhanced case management processes and patient satisfaction rates.
  • Educated patients on disease management techniques, empowering them to take control of their health and reduce complications.

Clinical Coordinator

Mercy Health
08.2016 - 10.2024
  • Clinical Coordinator, Emergency Department, NIHSS Certified, TNNC Certified, ENPC Certified, performing charge duties at multiple locations throughout the system.
  • Coordinated patient care initiatives, enhancing communication between medical staff and patients.
  • Implemented workflow improvements, increasing efficiency in clinical operations.
  • Monitored compliance with healthcare regulations, ensuring adherence to best practices.
  • Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
  • Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.

Registered Nurse

St Elizabeth Healthcare
05.2009 - 08.2019
  • Comprehensive Stroke Center, NIHSS Certified, Level III Trauma Center, Shock Resuscitation, TNCC certified, Triage Assessments, Sexual Assault Nurse, medication administration, IV therapy for Emergency room patients.
  • Administered medications and monitored patient responses to ensure optimal care outcomes.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans.
  • Mentored junior nursing staff, enhancing team performance and patient care quality.
  • Implemented evidence-based practices, improving patient safety and adherence to protocols.
  • Facilitated patient education sessions, promoting health literacy and self-management skills.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.

Education

RN-BSN -

University of Phoenix
11.2020

Registered Nurse ADN - undefined

Beckfield College
05.2009

Skills

  • Leadership
  • Organization
  • Problem solving
  • Teamwork
  • Clinical assessment
  • Care coordination
  • Case evaluation
  • Care planning
  • Quality improvement
  • Regulatory compliance
  • Resource management
  • Interdisciplinary collaboration
  • Medication monitoring

Certification

BLS

ACLS

PALS

TNCC

SANE


Timeline

Nurse Case Manager Lead Analyst

Cigna
09.2021 - Current

Clinical Coordinator

Mercy Health
08.2016 - 10.2024

Registered Nurse

St Elizabeth Healthcare
05.2009 - 08.2019

Registered Nurse ADN - undefined

Beckfield College

RN-BSN -

University of Phoenix

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