Allison Abel
Crunch Fitness
Menasha,WI
1
year of professional experience
Friendly and dependable member service representative with experience in customer service, membership management, and point-of-sale transactions. Strong at building relationships, resolving concerns, and supporting smooth front desk operations. Known for accurate payment processing, guest check-ins, and clear communication.
Work History
Member Service Representative
1 Year 2 Months- Assisted with membership questions, billing concerns, and account updates with accuracy
- Processed payments, adjustments, and service requests using club management systems
- Resolved member concerns professionally, escalating issues when needed for timely follow-up
- Greeted members promptly, verified check-ins, and maintained welcoming front desk experience
- Educated members on amenities, policies, and class schedules to support engagement
- Coordinated guest check-ins, tour requests, and first-time visitor support
- Currently work here when at home
Cashier
3 Months- Greeted customers professionally while providing efficient checkout and payment support.
- Processed transactions accurately using point-of-sale system and maintained organized register drawer.
- Handled returns, exchanges, and price adjustments according to store policies.
- Balanced speed and accuracy during high-volume register periods.
- Supported front-end operations by restocking supplies and keeping register area tidy.
Education
Bachelor's Degree - Engineering Physics
High School Diploma
- Awarded Academic High Honor Award all 4 years of High School
- 4.0 GPA
- Ranked in Top 5% of class
- Extracurricular Activities: Volleyball, Wrestling, Track & Field
Skills
Membership management
Customer service
Client assistance
Issue resolution
Membership retention
Service recommendations
Financial transactions
Transaction processing
Point-of-sale system
Call center experience
Relationship building
Timeline
Member Service Representative
Crunch Fitness
09.2025 - CurrentRead More
Cashier
Marshalls & HomeGoods
06.2025 - 09.2025Read More
University of Wisconsin, Platteville
Bachelor's Degree from Engineering Physics
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Menasha Senior High School
High School Diploma
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