Allison Adams
Tyler,Texas
Summary
Dynamic operations leader with a strong focus on staff training and development, relationship building, and data-driven decision making. Successfully mentored teams to exceed performance targets, streamline operations, and drive profitability in multi-unit settings.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Sr Area Manager
Sodexo at UT Health East Texas
Tyler, TX
10.2022 - 05.2026
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Implemented process improvements, enhancing service delivery efficiency and quality.
- Mentored and trained staff on operational procedures and customer service excellence.
- Coordinated cross-functional teams to streamline communication and project execution.
- Defined revenue and sales targets and motivated staff to exceed expectations.
- Managed multi-unit operations to develop teams and optimize workflows for maximum business results.
Market Food and Nutrition Director
UT Health East Texas
Tyler, TX
07.2021 - 10.2022
- Led strategic planning initiatives to enhance operational efficiencies across departments.
- Developed and implemented policies to improve patient care standards and compliance.
- Collaborated with cross-functional teams to optimize resource allocation and workflow processes.
- Directed performance improvement projects, resulting in enhanced service delivery metrics.
- Oversaw budget management, ensuring alignment with organizational goals and sustainability efforts.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
Director of Food and Nutrition
East Texas Medical Center
Tyler, TX
07.2014 - 07.2021
- Led development and implementation of nutrition programs to enhance patient care and satisfaction.
- Oversaw compliance with health regulations and standards in food service operations.
- Collaborated with clinical staff to integrate dietary plans into patient treatment protocols.
- Managed procurement processes to ensure quality ingredients while controlling costs.
- Evaluated menu offerings based on nutritional analysis and patient feedback to drive improvements.
- Enhanced overall dining experience by implementing innovative menu offerings and presentation techniques
- Directed large-scale catering events, providing seamless execution from planning to completion while exceeding client expectations every time.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Director of Nutritional Services
Aramark Arkansas Children's Hospital
Little Rock, AR
02.2013 - 07.2014
- Developed and implemented nutritional programs to enhance patient care and wellness.
- Collaborated with clinical teams to ensure dietary compliance with health regulations and standards.
- Led staff training initiatives to improve food safety protocols and service delivery efficiency.
- Managed inventory systems to optimize supply chain processes for nutritional services.
- Coordinated multidisciplinary meetings to align nutritional strategies with hospital objectives.
- Oversaw budget management for nutritional services, ensuring cost-effective resource allocation.
- Optimized meal delivery systems to improve timeliness and accuracy, enhancing patient experience during hospital stays.
- Developed strategic plans for the growth and development of the Nutritional Services department, leading to increased patient satisfaction scores.
Assistant Director of Patient Services
Aramark Arkansas Children's Hospital
Little Rock, AR
08.2011 - 02.2013
- Led operational initiatives to enhance patient satisfaction and service delivery at Arkansas Children's Hospital.
- Developed and implemented training programs for staff to improve efficiency and service quality.
- Collaborated with cross-functional teams to streamline workflows and optimize resource allocation.
- Analyzed departmental performance metrics to identify improvement opportunities and drive strategic decisions.
- Coordinated with HR to refine recruitment strategies, attracting top talent and reducing turnover.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Nutrition Services Manager
East Texas Medical Center
Tyler, TX
01.2004 - 08.2011
- Led development and implementation of nutrition programs for patient care.
- Managed dietary staff, fostering professional growth and operational efficiency.
- Streamlined food service operations to enhance patient satisfaction and compliance.
- Collaborated with clinical teams to ensure nutritional needs of patients were met.
- Implemented nutrition education initiatives to promote healthy lifestyle choices among patients and staff.
- Collaborated with clinical teams to ensure optimal patient care and nutritional support during hospital stays.
- Improved patient satisfaction by personalizing meal plans and addressing individual dietary needs.
Education
Bachelor of Science - Food And Nutrition
Stephen F. Austin State University
Nacogdoches, TXMaster of Science - Nutrition
Stephen F. Austin State University
Nacogdoches, TXSkills
- Staff training and development of seven general managers
- Data-driven decision making
- Operations management eight hospitals
- Positive attitude
- Adaptability and flexibility
- Decision-making
- Relationship building
- Training and development
- MS office
- Project management
- Profit and loss management
- Revenue growth
Accomplishments
- Achieved patient satisfaction increases through effectively helping with operational standards.
- Collaborated with team of UT Health School of Medicine in the development of retail cafe.
- Supervised team of general managers across the market ensuring training and development of 230 staff members.
- Used Waste Watch Program to decrease food waste in hospitals.
Affiliations
Academy of Nutrition & Dietetics
Dietetic Practice Groups:
Management in Food and Nutrition Systems
Food and Culinary Professionals
Certification
- RDN - Registered Dietitian Nutritionist # 920543
- Texas Licensed Dietitian - #DT83532
- Certified ServSafe Manager
- Certified ServSafe Allergens
- Certified OSHA 10 Hour General Industry Safety and Health
Timeline
Sr Area Manager
Sodexo at UT Health East Texas
10.2022 - 05.2026
Market Food and Nutrition Director
UT Health East Texas
07.2021 - 10.2022
Director of Food and Nutrition
East Texas Medical Center
07.2014 - 07.2021
Director of Nutritional Services
Aramark Arkansas Children's Hospital
02.2013 - 07.2014
Assistant Director of Patient Services
Aramark Arkansas Children's Hospital
08.2011 - 02.2013
Nutrition Services Manager
East Texas Medical Center
01.2004 - 08.2011
Bachelor of Science - Food And Nutrition
Stephen F. Austin State University
Master of Science - Nutrition
Stephen F. Austin State University