Allison Aguillon-Alvarez
Novi,MI
Summary
High-energy and dependable bilingual professional fluent in English and Spanish, with experience in customer service, fast-paced environments, and healthcare observation through family medicine physician shadowing. Skilled at building positive relationships, communicating effectively, and managing multiple tasks while maintaining attention to detail. Hardworking and eager to learn, with a strong commitment to providing excellent service and supporting a team.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Bartender
Aubree’s Pizzeria and Grill
Howell, Michigan
05.2026 - Current
- Prepared and served a variety of beverages to customers.
- Maintained cleanliness and organization of bar area.
- Oversaw inventory and replenished supplies.
- Handled cash and processed payments accurately.
- Followed safety protocols for food and alcohol handling.
- Performed opening and closing duties including restocking supplies.
- Processed payments accurately and efficiently with POS system.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
Server
Aubree’s Pizzeria and Grill
Howell, Michigan
06.2023 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Assisted in training new servers on menu items and service standards.
- Resolved guest complaints swiftly to enhance dining experience.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Hospital Shadowing
Henry Ford Hospital
Novi, Michigan
07.2026 - 08.2026
- Shadowed behind Doctor who specializes in Family medicine
- Maintained patient confidentiality and followed HIPAA guidelines during all clinical observations.
- Observed patient appointments across a variety of ages and medical conditions.
- Developed an understanding of physician-patient communication and bedside manner.
- Learned about preventive care, wellness visits, and patient education.
Restaurant Hostess
Aubree’s Pizzeria and Grill
South Lyon, Michigan
05.2021 - 02.2023
- Greeted and welcomed guests upon arrival at Aubree's Pizzeria and Grill.
- Managed seating arrangements to optimize restaurant flow and guest experience.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Assisted servers by communicating wait times and guest preferences effectively.
- Maintained cleanliness and organization of the host stand and dining area.
Education
Bachelor of Science - Psychology
Michigan State University
East Lansing, MI 08.2024 - 08.2026
Walled Lake Western High School
Walled Lake, MISkills
Bilingual professional fluent in English and Spanish, experienced in customer service and healthcare environments Demonstrates strong relationship-building and communication skills, effectively managing multiple tasks with attention to detail Committed to delivering high-quality support to teams and enhancing service delivery
Bilingual professional fluent in English and Spanish, experienced in customer service and healthcare environments Demonstrates strong relationship-building and communication skills, effectively managing multiple tasks with attention to detail Committed to delivering high-quality support to teams and enhancing service delivery
References
References available upon request.
Timeline
Hospital Shadowing
Henry Ford Hospital
07.2026 - 08.2026
Bartender
Aubree’s Pizzeria and Grill
05.2026 - Current
Bachelor of Science - Psychology
Michigan State University
08.2024 - 08.2026
Server
Aubree’s Pizzeria and Grill
06.2023 - Current
Restaurant Hostess
Aubree’s Pizzeria and Grill
05.2021 - 02.2023
Walled Lake Western High School