I am passionate about Criminal Justice and gaining more knowledge. I have earned my Criminal Justice/Forensic Investigation degree. I have learned and maintained a great skill set. I believe in hard work ethic and working well with others.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Good Hope Medical
Cullman , Alabama
06.2024 - Current
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Processed patient payments and scanned identification and insurance cards.
Maintained confidentiality of patient information according to HIPAA regulations.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Processed referrals for specialist care when requested by physicians or patients.
Answered multi-line phone system and directed callers to requested personnel and departments.
Assisted with filing of medical records and documents, maintaining accurate electronic files.
Babysitter/In-Home Nanny
Tiffany Hagan
Cullman , Alabama
05.2020 - 06.2024
I have cared and have been a nanny to these children since May 2020. I still babysit these children in my spare time or on the weekends.
I help aide in the needs of the youngest child who has a rare syndrome named Conradi Hunnermann.
While the youngest has been homebound from surgeries, I have helped her with online schooling and teaching.
Cullman Cleaning Co.
Abby Bates
Cullman
10.2022 - 06.2023
I cleaned 2 homes or businesses daily for 3 days a week.
I learned cleaning and organization skills.
Preformed basic and deep clean services
Probate Clerk
Cullman County Commission/Judge Tammy Brown
Cullman
06.2021 - 06.2022
Kept office records organized and supplies well-stocked for optimal team performance.
Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction. Managed client communication, scanning documents and distribution of mail.
Answered phone calls, ran errands for the Judge, sold license (marriage license, driver's license, business license, hunting and fishing license) and put in supply orders.
Extended Day Teacher
Little Lamb’s Preschool
Cullman
08.2018 - 06.2021
Extended Day teacher for children ages 1-2 classes and ages 3-4 classes.
Applied behavior management techniques to maintain group discipline and reinforce good behaviors.
Created an atmosphere of mutual respect between staff members, volunteers, parents, and students.
Monitored study areas for noise levels and cleanliness throughout the day.
Education
Associate of Science - Criminal Justice/Forensic Investigation
Wallace State Community College
Hanceville, AL
05-2022
High School Diploma -
Mt. Pleasant Christian School
Blountsville, AL
07-2019
Skills
Workflow optimization
Typing and filing
Paperwork coordination
Office Management
Organization
Being a dependable employee
Strong verbal communication
Timeline
Medical Receptionist
Good Hope Medical
06.2024 - Current
Cullman Cleaning Co.
Abby Bates
10.2022 - 06.2023
Probate Clerk
Cullman County Commission/Judge Tammy Brown
06.2021 - 06.2022
Babysitter/In-Home Nanny
Tiffany Hagan
05.2020 - 06.2024
Extended Day Teacher
Little Lamb’s Preschool
08.2018 - 06.2021
Associate of Science - Criminal Justice/Forensic Investigation