Allison Arrigo
Aurora,IL
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Noodles & Company
Aurora, IL
11.2022 - 11.2025
- Oversaw customer payment transactions, ensuring accuracy and compliance with company policies.
- Executed thorough cleaning of freezers and heating equipment to ensure optimal performance.
- Facilitated customer satisfaction by accurately taking drink and food orders.
- Clarified menu items and answered customer inquiries to ensure informed choices.
- Facilitated wine service and provided expert recommendations to enhance customer experience.
- Conducted discussions with customers to clarify concerns and confirm satisfaction with food offerings and service delivery.
- Coordinated with culinary team and guests to fulfill client requirements and enhance service quality.
- Communicated restaurant specialties to inform and guide patrons in their dining choices.
- Executed preparation of drinks and food components to support efficient service delivery.
- Investigated and resolved customer concerns, ensuring a positive service experience.
Shift Manager
Noodles & Company
Aurora, IL
07.2016 - 11.2022
- Directed daily workflow processes, guaranteeing adherence to established quality standards and operational efficiency.
- Guided staff in mastering customer service standards and food preparation protocols to ensure high-quality service delivery.
- Analyzed inventory processes and applied management techniques to effectively minimize waste and maintain optimal stock levels.
- Assessed team performance and provided actionable feedback to foster a positive work environment and enhance overall productivity.
Team Member
Noodles & Company
Aurora, IL
06.2014 - 07.2016
- Facilitated high-quality customer interactions in a fast-paced atmosphere, ensuring guest satisfaction and promoting brand loyalty.
- Executed efficient operation of kitchen equipment to uphold safety and sanitation protocols.
- Coordinated with team members to enhance service speed by optimizing workflow during high-demand periods.
- Conducted comprehensive training for new hires to ensure understanding of operational procedures and adherence to company policies.
Timeline
Assistant General Manager
Noodles & Company
11.2022 - 11.2025
Shift Manager
Noodles & Company
07.2016 - 11.2022
Team Member
Noodles & Company
06.2014 - 07.2016