Reliable and hardworking professional with experience in customer service, animal care, and administrative support. Skilled in handling cash transactions, assisting customers, managing front-desk operations, and maintaining organized, welcoming environments. Demonstrated strong work ethic through physically demanding barn work, including animal care, cleaning, feeding, and facility maintenance. Known for excellent communication, time management, and the ability to multitask effectively in fast-paced and responsibility-driven settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barn Hand
Windermere Equestrian Center
Clinton Township, MI
06.2021 - Current
Managed feeding schedules for horses to ensure optimal nutrition and health.
Assisted in daily grooming and care routines to maintain horse well-being and readiness.
Operated equipment for mucking stalls and maintaining cleanliness across facilities.
Collaborated with trainers to prepare horses for training sessions and events.
Monitored horse behavior and health, reporting any concerns to management promptly.
Trained new staff on barn operations, promoting adherence to safety protocols.
Coordinated inventory of feed supplies, ensuring availability for day-to-day operations.
Increased overall barn efficiency by implementing effective cleaning and maintenance routines.
Ensured proper care for injured or sick animals by administering prescribed medications and treatments under veterinarian guidance.
Supported overall farm management with tasks such as fence repair, pasture management, and equipment maintenance as needed.
Assisted in the organization of on-site events including shows and riding clinics showcasing the facility''s offerings.
Cashier
Miles Cake and Candy Supply
Clinton Township, MI
09.2024 - 12.2024
Managed cash register, ensuring accurate handling of cash and credit transactions.
Assisted customers with product inquiries, enhancing overall shopping experience.
Maintained cleanliness and organization of checkout area to promote safety and efficiency.
Monitored inventory levels, assisting in restocking shelves as needed for optimal sales support.
Addressed customer complaints promptly, fostering positive relationships and repeat business.
Greeted customers entering store and responded promptly to customer needs.
Receptionist
Gearheads Haircuts for Men
Saint Clair Shores, MI
08.2021 - 12.2021
Managed front desk operations, ensuring smooth check-in and check-out processes for clients.
Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Coordinated appointment scheduling, optimizing staff availability and client flow.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Education
No Degree -
Michigan State University
East Lansing, MI
Associate of Applied Science - Criminal Justice
Macomb Community College
Warren, MI
05-2028
High School Diploma -
Lutheran High School North
Macomb, MI
06-2025
Skills
Animal health monitoring
Tractor operation
Physical strength
Customer service
Customer assistance
Work ethic and integrity
Team collaboration
Telephone skills
Organization skills
Professional demeanor
Certification
Direct Action Response Training, Michigan Defensive Firearms Institute - 2022
911 Operator Certification, National Emergency Communication Institute - 2024