Allison Babino
Oakland,NJ
Summary
Dedicated Customer Service Professional with experience in dine-in, pickup, and phone orders. Demonstrates strong communication, teamwork, and problem-solving skills to ensure customer satisfaction. Emphasizes accurate order processing and efficient service in fast-paced environments. Known for reliable cash handling and friendly guest support while maintaining a clean front-counter operation.
Overview
4
4
years of professional experience
Work History
Counter Clerk
Red Miso
Dickson City, PA
09.2026 - Current
- Welcomed guests at Red Miso counter and supported dine-in order entry.
- Handled payments through point-of-sale system and balanced cash drawer.
- Entered pickup and phone orders for kitchen prep.
- Responded to guest inquiries about menu items, ingredients, and specials to enhance dining experience.
- Worked with kitchen staff on order updates and timing.
- Addressed guest concerns politely and helped maintain smooth front-counter service.
- Delivered exceptional customer service while efficiently managing multiple tasks to ensure smooth operations.
- Ran cash register to process transactions accurately and efficiently.
Counter Clerk
Positano's Restaurant & Pizzeria
Wayne, New Jersey
08.2022 - Current
- Welcomed guests at Positano's counter and recorded dine-in orders.
- Answered guest inquiries about menu items, ingredients, and specials to enhance dining experience.
- Provided exceptional customer service while efficiently managing multiple tasks to maintain service flow.
- Packed takeout orders and verified contents before handoff.
- Entered pickup and phone orders for kitchen prep.
- Handled payments through point-of-sale system and balanced cash drawer.
- Processed customer transactions accurately and efficiently at the cash register.
- Processed order transactions and handled debit and cash payments.
- Issued change and receipts to customers.
- Resolved guest concerns promptly to ensure satisfaction and facilitate smooth front-counter operations.
- Worked with kitchen staff on order updates and timing.
- Restocked counter supplies and kept the service area clean.
- Completed opening and closing duties, including register setup and drawer balancing.
- Transferred cash between registers during busy periods during peak periods when extra floor support was needed.
- Shared information about sale promotions and new products.
Education
Bachelor of Science - Psychology
University of Scranton
Scranton, PA05-2028
Skills
- Customer service
- Order taking
- Cash handling
- Sales transaction management
- Cash and credit transactions
- Register balancing
- Food safety regulations
- Safe food handling
- Food service standards
- Cleaning and sanitizing
- Maintaining cleanliness
- Accuracy and efficiency
- Client communication
- Effective communication
- Conflict resolution
- Complaint resolution
- Customer relationship management
- Customer focus
- Team collaboration
- Resourcefulness
- Strong work ethic
- Reliability
- Reliability and punctuality
- Workplace safety
- Active listening
- Active listening
- Reliability
Accomplishments
- All-County First Team 2024 - Bowling
- 1st Team All-League 2024 - Bowling
- 1st Team All-State Group 2 2024 - Bowling
- State Sectional Champions 2023/24 - Bowling
- Bergen County 2nd Place Tournament - Bowling
- Broke high school record for high 4 person game 2024 - Bowling
- Second Team All-County 2022/23 - Bowling
- Nominated for North Jersey Girls Bowler of the Year 2024 - Bowling
- High Honor Roll 2023/24 - Indian Hills High School
- Indian Hills High School Softball team - 2020 to 2023
- Indian Hills High School Volleyball team - 2020 to half of 2023
- Indian Hills High School Bowling team - 2022 to 2024
- Indian Hills High School Basketball - 2020 only
- Student Ambassador - 2024
- University Program - 2020 to first half of 2023
Timeline
Counter Clerk
Red Miso
09.2026 - Current
Counter Clerk
Positano's Restaurant & Pizzeria
08.2022 - Current
Bachelor of Science - Psychology
University of Scranton