Allison Ballantine
Normal,IL
Summary
Accomplished Phlebotomy Technician/Lab Assistant at Carle Bromenn Medical Center, adept in blood collection techniques and enhancing patient satisfaction through empathetic communication. Demonstrated excellence in HIPAA compliance and attention to detail, contributing to improved laboratory efficiency. Proven track record in fostering positive relationships and maintaining high accuracy in patient care.
Overview
4
4
years of professional experience
Work History
Phlebotomy Technician/Lab Assistant
Carle Bromenn Medical Center
Bloomington, IL
05.2023 - Current
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Collected blood samples by using appropriate collection procedures.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
- Enhanced laboratory efficiency through proper specimen handling and labeling procedures.
Certified Nursing Assistant
Carriage Crossing Senior Living
Bloomington, IL
06.2022 - 05.2023
- Cared for residents in assisted living facility and provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, weight and respirations.
- Conducted regular rounds to monitor patients' physical and mental status throughout shifts.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Grocery Clerk
Meijer
Normal, IL
08.2020 - 05.2022
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
Phlebotomy Technician Certification - Phlebotomy
Heartland Community College
Normal, IL05.2023
Certified Nursing Assistant Program - CNA
Heartland Community College
Normal, IL10.2022
High School Diploma -
Bradley Bourbonnais Community High School
Bradley, IL05.2019
Skills
- Blood collection techniques
- Venipuncture
- Patient preparation
- Specimen labeling procedures
- HIPAA Compliance
- Medical office administration
- Attention to Detail
- Customer Service
- Certified in CPR/AED
- Decision-Making
- Workload Management
- Supply Restocking
Timeline
Phlebotomy Technician/Lab Assistant
Carle Bromenn Medical Center
05.2023 - Current
Certified Nursing Assistant
Carriage Crossing Senior Living
06.2022 - 05.2023
Grocery Clerk
Meijer
08.2020 - 05.2022
Phlebotomy Technician Certification - Phlebotomy
Heartland Community College
Certified Nursing Assistant Program - CNA
Heartland Community College
High School Diploma -
Bradley Bourbonnais Community High School