Erika P. Brown
Missouri City,TX
Summary
Certified Phlebotomist Technician with background in diverse healthcare settings, including hospitals and clinical laboratories. Strong skill set includes patient preparation, venipuncture techniques, and specimen collection. Known for maintaining safe and sanitary phlebotomy environments while demonstrating compassion and empathy toward patients. Previous roles show consistent contribution to patient care goals, adherence to privacy protocols, and commitment to ongoing education in phlebotomy best practices. Specializes skills in pediatric/geriatric efficiency. Known for strong communication skills and teamwork.
Overview
21
21
years of professional experience
Work History
Phlebotomy Technician/Lab Assistant
Children's Hospital of Atlanta
Alpharetta, GA
02.2022 - 07.2024
- Assisted in the preparation of samples for analysis using various techniques including centrifugation, filtration, and pipetting.
- Performed routine laboratory maintenance tasks, such as cleaning and sterilizing equipment.
- Ensured compliance with regulatory requirements relating to laboratory operations.
- Maintained laboratory supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Participated in troubleshooting efforts when problems arose during testing process.
- Collected blood or tissue samples from patients for lab work.
- Validated laboratory test processes for completeness and safety.
- Ensured lab safety standards were met at all times by adhering to safety guidelines and regulations.
Phlebotomy Specialist Technician
LabCorp
Pinole, CA
03.2019 - 09.2021
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Gained strong leadership skills by managing projects from start to finish.
- Proven ability to develop and implement creative solutions to complex problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Provided professional services and support in a dynamic work environment.
- Logged patient information and recorded results into system.
- Monitored patients for reactions and verified sample quality.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Packaged and shipped specimens to central lab daily.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Reviewed patient records for accuracy and completeness.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Certified Phlebotomy Technician
SUTTER E. BAY MEDICAL
Castro Valley, CA
06.2011 - 01.2018
- Manage accurate and timely collection and processing of specimen
- Perform document maintenance and troubleshooting procedures
- Enter patient test data into computer/registration
- Provided technical support and training to new laboratory personnel and interns, enhancing team skills and performance.
- Follow infection control procedures
- Organize blood collection equipment
- Interpreted test results and determined need for retesting.
- Processed hematology and chemistry samples.
- Prepared specimens and forms for transport to outside laboratories.
Certified Phlebotomy Technician
Marin General Hospital
Greenbrae, CA
08.2005 - 01.2010
- Collected, labeled and processed patient specimens for testing
- Maintained computerized records
- Resolved and troubleshoot outstanding collections
- Prepared blood samples for testing, disposal, and shipping
- Handled patient communication and answered questions
- Entered manual and computer records associated with testing
- Monitored environmental conditions within the laboratory to ensure compliance with regulations.
- Isolated, identified and prepared specimens for examination.
Education
CPR
Heart Start (CPR)
Lawrenceville, GA01-2023
Associate of Science - Phlebotomy
Fast Response School of Medicine
Berkeley, CA06-2005
Associate of Applied Science - Medical Assisting
Western Career College
San Leandro, CA08-2004
Skills
- Phlebotomy
- Clotting Test
- Processing
- Specimen Integrity
- Bleeding Time Test
- Professionalism
- Patient Relations
- Analytical Skills
- Customer Service
- Medical Terminology
- Safe Collection of Blood
- Sample Preparation
- Automated Laboratory Testing
- PCR Techniques
- Hematology
- Blood and Tissue Sample Collection
- Critical Thinking
- Blood and Urine Analysis
- Multitasking
- Gram-stained slide preparation
- Inventory Control
- Medical Laboratory Assistant
- Biohazard Disposal
- Self Motivation
Timeline
Phlebotomy Technician/Lab Assistant
Children's Hospital of Atlanta
02.2022 - 07.2024
Phlebotomy Specialist Technician
LabCorp
03.2019 - 09.2021
Certified Phlebotomy Technician
SUTTER E. BAY MEDICAL
06.2011 - 01.2018
Certified Phlebotomy Technician
Marin General Hospital
08.2005 - 01.2010
CPR
Heart Start (CPR)
Associate of Science - Phlebotomy
Fast Response School of Medicine
Associate of Applied Science - Medical Assisting
Western Career College
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