ALLISON BENNETT
Reno/Sparks/Carson City,NV
Summary
To obtain a position as a team player in a people-oriented organization where I can maximize my customer service experience in a challenging environment to achieve the company's goals and ensure a positive representation of the company to its customers. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
22
22
years of professional experience
Work History
Customer Service Representative Intern/Food Service Worker
St. Vincent's Catholic Charities of Northern Nevada
10.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
- Reduced response times by prioritizing tasks effectively during high-volume periods.
- Participated in ongoing training opportunities to stay current on industry standards and best practices for customer service excellence.
- Collaborated with team members to achieve high-quality service and timely resolution of issues.
Teacher
Self-Employed/Freelancer
01.2006 - Current
- Planning curriculum, activities, and ensuring active engagement
- Ensuring all safety practices observed are met
- Inspiring/motivating in 1:1 and group class
- Cognitive behavioral/applied behavior analysist
Customer Service Specialist / Cashier
Smiths Grocery Store
01.2003 - 01.2006
- Accurately processed customer transactions and maintained cash drawer
- Assisted with maintaining grocery stock
- Provided exceptional customer service
Education
HIGH SCHOOL DEPLOMA -
Cosmetology -
International Academy of Style
Reno, NV2005
Skills
- Motivated
- Teamwork
- Independence
- Positive attitude
- Outgoing
- Forward-thinking
- Adaptability
- Safety advocacy
- Compliance with safety practices
- Behavior management
- Growth mindset
- Conflict resolution
- Child development
- Curriculum implementation
- Social-emotional learning training
- Special needs students
- Special education
- Fundraising
- Youth mentorship
Leadership Experience
- Leads by experience and example
- Achieves results
- Forward Thinking
- Able to bring diverse individuals together for a common goal
Activities
I am dedicated to staying healthy both mentally and physically. I maintain and promote a demanding fitness routine to ensure continued health.
Timeline
Customer Service Representative Intern/Food Service Worker
St. Vincent's Catholic Charities of Northern Nevada
10.2024 - Current
Teacher
Self-Employed/Freelancer
01.2006 - Current
Customer Service Specialist / Cashier
Smiths Grocery Store
01.2003 - 01.2006
HIGH SCHOOL DEPLOMA -
Cosmetology -
International Academy of Style
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