Eric Heckenkamp
Dove Canyon,CA
Summary
Motivated College Student working toward Business degree. Committed to developing career path in the financial industry and expanding work experience. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
Food Service Worker
Five Guys
06.2020 - 08.2021
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages
- Oversaw training of more than three team members
- Received food orders from over 50 customer calls per day from individuals and explained offerings.
- Operated cash register to process cash, check and credit card transactions.
- Orchestrated positive customer experiences by overseeing every area of restaurant operations
Food Service Worker
Dominos's Pizza
01.2017 - 06.2019
- Operated cash register to process cash, check and credit card transactions. Managed over 200 calls per day.
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
- Enforced staff performance and service standards to deliver consistent and positive customer experiences
- Maintained compliance with company policies and procedures for food safety, sanitation and quality
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank
Education
Business Administration
Boise State University
Boise, ID05.2023
Skills
- Time management
- Efficient and Detail-Oriented
- Understanding Customer Needs
- Motivated
- Verbal and written communication
- Problem-Solving
- Microsoft Office - Word and Excel
- Project support
Timeline
Food Service Worker
Five Guys
06.2020 - 08.2021
Food Service Worker
Dominos's Pizza
01.2017 - 06.2019
Business Administration
Boise State University
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