I am currently a Health Science major looking to find my desired career. I have always had an interest in wanting to help others and feel that the health care system is the perfect field to get into.
Overview
3
3
years of professional experience
Work History
Restaurant Floor Manager
The Bistro
09.2022 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Hostess / Busser
Rocco's Pub And Crub
09.2020 - 08.2021
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.