Allison Bryant
Indianapolis,IN
Summary
Personable and dedicated Receptionist committed to delivering excellence in all facets of customer service and administrative support. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and a quick-learner. A team player with strong relationship-building abilities, communication and organization skills.
Overview
14
14
years of professional experience
Work History
Receptionist Assistant
Boys & Girls Club Of Indianapolis
09.2021 - Current
- Greeted incoming parents and visitors professionally and provided friendly, knowledgeable assistance.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Answered phone promptly and directed incoming calls accordingly
- Handled cash transactions and maintained payments records accurately.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with onboarding new members and securing paperwork completion.
Assistant Teacher
Goddard School
08.2017 - 06.2020
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted in implementation of new learning tools, systems and materials.
Customer Service Representative
Finish Line, Inc
06.2009 - 08.2017
- Handled customer inquires about product information courteously and professionally.
- Actively listened to customers, handled concerns quickly and resolved escalated issues
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Collected and secured payments transactions accurately through online website
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Cross-trained and provided backup support for organizational leadership.
Education
High School Diploma -
Arsenal Technical High School
Indianapolis, IN05.2010
Skills
- Organized professional
- Data entry
- Time management
- Customer support
- Microsoft Office
- Documentation and Recordkeeping
- Detail orientated
Timeline
Receptionist Assistant
Boys & Girls Club Of Indianapolis
09.2021 - Current
Assistant Teacher
Goddard School
08.2017 - 06.2020
Customer Service Representative
Finish Line, Inc
06.2009 - 08.2017
High School Diploma -
Arsenal Technical High School