Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Catering Captain
Mission BBQ
Louisville, KY
07.2024 - Current
Developed and executed marketing strategies by engaging with local businesses to promote the company's mission and attract new clients.
Collaborate closely with the Catering Service Specialist (Catering Manager) to implement effective branding and marketing strategies across Louisville and the surrounding areas, elevating the company’s presence and catering offerings.
Represent the company at wedding expos, and conduct consultations, providing personalized service and event planning to ensure a seamless execution of catering services for weddings and other large events.
Manage and execute high-volume orders, addressing any issues and challenges that arise in real time, ensuring customer satisfaction, and maintaining the quality of service.
Lead, mentor, and manage a team of catering professionals, providing guidance and support to ensure that all goals and objectives are met efficiently and professionally.
Designated trainer for new teammates, overseeing onboarding and hands-on training to ensure consistency in service standards, and operational procedures.
Demonstrate strong problem-solving skills to address and resolve challenges in a fast-paced, high-pressure environment, ensuring the smooth operation of catering services.
Insurance Sales Agent
Globe Life Insurance
Simpsonville, KY
02.2024 - 08.2024
Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
Met with division leaders and consultants to discuss strategies to increase sales.
Achieved repeat business and referrals through personalized services.
Built and maintained strong relationships with clients through regular follow-ups and excellent customer service.
Maintained compliance with all regulatory requirements and ethical standards in the insurance industry.
Equine Mortality Associate Underwriter IV
Great American Insurance Group
09.2019 - 09.2023
Conducted thorough risk assessments for equine mortality insurance policies, ensuring accurate and profitable underwriting
Risk evaluation analyzed by various factors including health, age, breed, and discipline, to determine the level of risk per policy
Build strong agent relationships to ensure adherence to company policy, industry regulations, and compliance standards
Contributed to performance analysis reports, providing opportunities for continued learning and team collaborations
Work as the United Stated Dressage Federation (USDF) liaison for the USDF/GAIG National Championships
Buyer
Upper Right Marketing
08.2018 - 07.2019
Product development and event planning for Land Rover KY Three-Day Event (LRK3DE)
Strategic and results-driven event planning, merchandise buying, design, inventory management, and e-commerce
Demonstrated ability to curate product assortments, enhance brand visibility, and drive sales through effective marketing strategies
Sourced, evaluated, and selected merchandise assortments that aligned with brand and customer positioning
Cultivated relationships with vendors and negotiated favorable terms to optimize cost margins, product customization ensuring unique and marketable items
Equine Technician/ Student Working Program
University of Kentucky College of Agriculture Research Farm
08.2017 - 10.2018
Dynamic overseeing of well-being and management of 250+ head of research horses across diverse herds
Ability to manage specific diets, address health conditions, and execute equine care duties, including working closely with Veterinarians to implement wellness plans and ensure compliance with research protocols
Operated and maintained farm equipment to ensure proper functionality and contributing to the efficiency of daily farm operations
Addressed challenged proactively, identifying, and implementing solutions to ensure well-being of the herds
Education
B.S. - Equine Science and Management
University of Kentucky
KY, USA
05.2018
Skills
Customer engagement
Event coordination
Client relations and retention
Lead prospecting
Problem Solving
Certification
Licensed Life & Health Insurance Agent in CO, IL, KY, & OH.
References
References available upon request.
Timeline
Senior Catering Captain
Mission BBQ
07.2024 - Current
Insurance Sales Agent
Globe Life Insurance
02.2024 - 08.2024
Equine Mortality Associate Underwriter IV
Great American Insurance Group
09.2019 - 09.2023
Buyer
Upper Right Marketing
08.2018 - 07.2019
Equine Technician/ Student Working Program
University of Kentucky College of Agriculture Research Farm