Allison Caaway
San Diego,CA
Summary
Highly adaptable and solutions-oriented professional with a strong background in food preparation, team collaboration, and prioritizing exceptional guest service. Known for thriving in fast-paced environments, excelling at quickly adapting to changes, communicating across functions, and achieving high standards of performance. With a tech-savvy mindset and a commitment to excellence, consistently delivering results while maintaining a positive and efficient work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Luna Grill
San Diego, California
06.2023 - Current
- Excellent guest service and interpersonal skills, ensuring a positive and welcoming environment.
- Extensive experience with money handling, including cash registers, deposits, and reconciliation.
- Strong ability to perform under pressure and thrive in fast-paced, high-stress environments.
- Flexible and reliable, with a track record of assisting other locations to meet operational needs.
- Proficient in Microsoft Office Suite, Outlook, and inventory management systems.
- Experienced in tracking inventory and recording waste accurately.
- Skilled in training and mentoring employees, including onboarding and developing managers.
- Effective in handling phone calls, providing clear communication and assistance
Certified Trainer
Raising Cane's
San Diego, California
05.2022 - 04.2023
- Strong background in food preparation, ensuring high-quality standards
- Proven ability to train and mentor new employees to achieve team goals
- Committed to delivering excellent guest service in a fast-paced environment
- Experienced in drive-thru operations, maintaining efficiency and accuracy
- Skilled in beverage preparation and frying, adhering to safety and quality protocols
- Proficient in maintaining cleanliness and organization, including lobby and restroom upkeep
Cashier
The Poke Co
San Diego, CA
09.2021 - 02.2022
- Demonstrated proficiency in line preparation, ensuring consistent and efficient food assembly during peak hours
- Accurately and safely prepared fish, adhering to proper food handling and sanitation protocols
- Expertly crafted a variety of specialty beverages, including boba drinks, smoothies, and teas, maintaining high-quality standards
- Took initiative in performing regular store cleanliness duties, including sanitation of workstations, equipment, and common areas to meet health and safety regulations
- Skillfully chopped and prepared fresh vegetables, ensuring precision and adherence to recipe specifications
- Trained and mentored new employees, facilitating their integration into the team and ensuring they understood company standards and processes
Education
High School Diploma -
Mira Mesa High School
San Diego, CA06-2023
Associate of Science - Pre Nursing
San Diego Miramar College
San Diego, CASkills
- Skilled Collaborator: Demonstrated ability to work effectively in team settings, fostering cooperation and positive working relationships to achieve shared goals
- Rapid & Adaptive: Quick to adapt to changes in the work environment, able to shift priorities and handle new tasks with efficiency and ease
- Effective Cross-Functional Communicator: Proficient in communicating clearly and effectively with colleagues from different departments, ensuring smooth operations and achieving optimal results
- Solutions-Oriented Professional: Focused on identifying and resolving challenges, bringing forward creative solutions to improve processes and outcomes
- High Achiever: Consistently sets and meets high standards for performance, consistently exceeding expectations and driving success in all areas of responsibility
- Proficient in Computer Applications: Skilled in using various software and tools, including Microsoft Office Suite (Word, Excel, PowerPoint), email platforms, and other relevant systems
Affiliations
- Active Lifestyle: Committed to living a healthy, balanced life by prioritizing physical fitness through consistent workouts and staying physically active.
Accomplishments
- MVP Award at Luna Grill: Recognized for outstanding performance and work ethic, awarded MVP for consistently going above and beyond in contributing to team success and maintaining high standards.
- Top-Reviewed Employee at Luna Grill North District: Recognized as the most reviewed employee based on guest feedback from Yelp and Google reviews, consistently praised for providing exceptional service and ensuring a memorable customer experience.
Certification
- Food Safety Certification: Holds a valid food safety certificate, demonstrating knowledge of proper food handling, sanitation, and hygiene practices to ensure a safe dining experience.
Languages
English
Native/ Bilingual
Tagalog
Native/ Bilingual
References
References available upon request.
Timeline
Shift Leader
Luna Grill
06.2023 - Current
Certified Trainer
Raising Cane's
05.2022 - 04.2023
Cashier
The Poke Co
09.2021 - 02.2022
- Food Safety Certification: Holds a valid food safety certificate, demonstrating knowledge of proper food handling, sanitation, and hygiene practices to ensure a safe dining experience.
High School Diploma -
Mira Mesa High School
Associate of Science - Pre Nursing
San Diego Miramar College
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