Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Allison Coonradt

Ilion,NY

Summary

Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Professional, providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry. Goal-focused experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch goals.

Overview

7
7
years of professional experience

Work History

Bank Teller

Adirondack Bank
Herkimer, NY
06.2022 - Current
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided assistance to other tellers during peak business hours as needed.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Researched customer inquires regarding their accounts using internal banking systems.
  • Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
  • Performed cash handling duties including counting currency, coins and checks.
  • Developed strong relationships with customers to ensure repeat business.
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Responded and assisted customers with account inquiries and updates.
  • Welcomed customers and offered pleasant service during entire transaction.

Cashier

Walmart
Herkimer, NY
11.2020 - 02.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Resolved customer complaints professionally in accordance with company policy.
  • Balanced daily transactions on a computerized point-of-sale system.

Barista Trainer

Starbucks
Little Falls, NY
03.2017 - 11.2020
  • Organized group trainings with multiple trainers to maximize efficiency and effectiveness of instruction.
  • Ensured compliance with local health regulations related to food preparation, storage, sanitation.
  • Provided ongoing support to baristas by troubleshooting issues with equipment or beverages.
  • Developed detailed lesson plans to ensure consistent delivery of training materials.
  • Evaluated employee progress throughout the course of their training program.
  • Prepared reports summarizing the results of each training session.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.

Education

High School Diploma -

Herkimer High School
Herkimer, NY
06-2018

Skills

  • Customer Relationship Management
  • Cash counting
  • Money Handling
  • Financial Transactions
  • Asset Management
  • Customer Needs Assessment
  • Complaint Handling
  • Fraud Detection
  • Cash Handling
  • Strong Work Ethic
  • Reliable
  • Friendly

Languages

English
Professional

Timeline

Bank Teller

Adirondack Bank
06.2022 - Current

Cashier

Walmart
11.2020 - 02.2021

Barista Trainer

Starbucks
03.2017 - 11.2020

High School Diploma -

Herkimer High School

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Allison Coonradt