Allison Corino
Magnolia
Summary
Dynamic professional with a strong background in customer service and scheduling management, honed at Datasmartllc. and Drybar Holdings. Proven ability to prioritize tasks and resolve conflicts effectively, ensuring seamless operations and high client satisfaction. Recognized for attention to detail and maintaining professionalism in high-pressure environments, as demonstrated in previous roles.
Overview
5
5
years of professional experience
Work History
Upgrades/Installation Administration
Datasmartllc
09.2024 - Current
- Provide excellent customer service, addressing concerns promptly and professionally.
- Act as one of the primary points of contact for builders and customers, overseeing the smooth flow of operations related to product installation and service.
- Collaborated with team members to ensure accurate scheduling, minimizing delays and disruptions while addressing service requests and product issues promptly.
- Effectively prioritized tasks and managed multiple service requests at once, ensuring all deadlines were met without sacrificing quality or customer satisfaction.
Receptionist/Hair Stylist
Drybar Holdings
11.2021 - 03.2024
- Confirmed and created appointments, communicated with clients, and updated client records through in-person interaction, phone calls, and desktop based text system.
- Maintained the cleanliness of the establishment, restocked products as needed, and took inventory on any and all needed products to ensure client and employer satisfaction
- Intently listened to each individual need of the current client and provided hair services based on the requests of the customer, ensuring client satisfaction through avid communication and attention to detail
- Thrived in a fast-paced, constantly changing environment with tact and professionalism and positive attitude
Correctional Officer
Texas Department Of Criminal Justice
05.2020 - 05.2021
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Stayed vigilant, professional, and calm while being exposed to a high-risk, extremely faced paced, constantly changing environment.
Education
Cosmetology License - Cosmetology
Aveda Institute
Shenandoah, TX11-2017
High School Diploma -
Atascocita High School
Atascocita, TX05-2015
Skills
- Customer service
- Scheduling management
- Time management
- Attention to detail
- Task prioritization
- Excellent communication
- Conflict resolution
Timeline
Upgrades/Installation Administration
Datasmartllc
09.2024 - Current
Receptionist/Hair Stylist
Drybar Holdings
11.2021 - 03.2024
Correctional Officer
Texas Department Of Criminal Justice
05.2020 - 05.2021
Cosmetology License - Cosmetology
Aveda Institute
High School Diploma -
Atascocita High School
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