Jesse Sellers

• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and customers.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Managed and motivated employees to be productive and engaged in work.
• Cross-trained existing employees to maximize team agility and performance.
• Improved safety procedures to create safe working conditions for workers.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.

• Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
• Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
• Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
• Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
• Completed installations within deadlines, adhering to company policies and safety guidelines.
• Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
• Provided excellent customer service, addressing questions and concerns during the installation process.
• Proactively resolved conflicts with clients when needed, ensuring all parties were satisfied with the final installation outcomes.
• Evaluated equipment to determine if it needed to be repaired or replaced.
• Received positive feedback from clients for exceptional problem-solving skills during challenging installations.
• Maintained updated knowledge of all equipment, products, and services to properly educate customers.
• Increased efficiency by maintaining thorough documentation of installed systems and equipment configurations.
• Consistently met or exceeded performance metrics, showcasing dedication to quality workmanship and professionalism.

JK Home Services was a home maintenance business that my late partner and I built from the ground up. We began as a window washing and gutter cleaning company, handling the labor between the two of us, while in our downtime we worked to build and establish a foundation for future growth. We very quickly made our way into home and property maintenance as the business became successful, adding lawn and landscaping services, handy-man work, and general appliance maintenance. In a few short months, we became one of the go-to maintenance companies for Edge Property Management here in Portland. Just after our partnership with Edge was finalized, we were ready to begin onboarding employees, but our dream was cut short when my partner suddenly and sadly passed away in a tragic accident on the Columbia river in July of 2022. From there, I chose to dissolve the business so that our funds could be allocated to pay his funerary costs and provide a nest egg for his family in the form of college funds for his 3 children.

• Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
• Collaborated with co-owner on strategic planning initiatives for long-term business success.
• Improved customer satisfaction ratings by consistently delivering high-quality products and services.
• Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
• Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
• Established foundational processes for business operations.
• Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
• Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
• Networked with other businesses and customers to increase sales opportunities and contacts.
• Interacted well with customers to build connections and nurture relationships.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Reduced overhead costs through careful budget management and resource allocation.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.

I began at ACM with no experience in the field, and worked my way up from a Flagger, to then become a Proctor and Supervisor, and finally into upper management as the Assistant Project Manager.

• Implemented safety standards and protocols to maintain a safe working environment for all employees.
• Employed risk assessment methodologies to identify potential hazards within the workplace and implemented preventive measures accordingly.
• Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
• Supervised installation projects, coordinating with vendors and contractors to ensure successful implementation of new highways or upgrades to previously established roadways.
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
• Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
• Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
• Managed a team of employees, providing training and support to ensure optimal performance.
• Maintained compliance with OSHA and CDOT policies, practices and procedures.
• Maintained confidentiality of exam materials by securely storing all documents in designated locations before, during, and after testing periods.
• Streamlined exam processes by efficiently distributing, collecting, and organizing test materials before, during, and after examinations.
• Enhanced overall test-taking experience for students through effective communication and empathetic approach towards their needs during high-stress situations.
• Proctored Flagger tests for up to 5 students at a time.
• Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
• Ensured company, contractor, OSHA, and CDOT satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
• Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
• Actively participated in weekly project reviews with senior management and CDOT to discuss progress updates, challenges faced, potential solutions, and future plans.
• Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
• Supported timely project delivery by proactively identifying risks and developing mitigation plans.
• Played a key role in resolving conflicts between team members that could potentially delay projects or increase costs.
• Enhanced team collaboration through regular meetings, clear communication, and shared goal setting.
• Maintained a safe working environment by enforcing compliance with safety standards, protocols, and regulations at all times.
• Plan travel budgets and accommodations in support of other Supervisors in the field.
• Oversee management of vehicle fleet.
• Oversee and perform Sign shop duties (Including but not limited to the design, layout and assembly of highway safety signs.