Allison Cruz
Bridgeport,CT
Summary
Current Job -
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers.
Professional Career -
Passionate about social work, with internship experience in diverse community settings. Demonstrated strengths in case management, client advocacy, and collaboration with multidisciplinary teams. Proven ability to develop and implement effective intervention strategies, contributing positively to client outcomes.
Overview
6
6
years of professional experience
Work History
BSW Social Work Intern
City Of Bridgeport, Ct - Government
Bridgeport , CT
09.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed
- Provided service and attention to residents when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Server
Barcelona Wine Bar
Fairfield, USA
05.2019 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts
Babysitter
Erika
Westport, USA
08.2023 - 09.2023
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules
- Enhanced children's social skills by organizing group activities and encouraging teamwork
- Assisted in developing self-confidence with age-appropriate responsibilities and chores
Lice Technician
LTC
Fairfield, USA
07.2023 - 09.2023
- Responsible for recognizing lice infestations on clients and being educated to offer a pediatrician-designed lice treatment plan in homes, as well as screening sessions at summer camps and schools
Cashier
The Tasty Yolk
Bridgeport, USA
05.2022 - 08.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Streamlined checkout process for increased efficiency and reduced waiting times
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
Education
Masters of Social Work - Social Work
Southern Connecticut State University
New Haven, CT05-2026
Bachelors of Social Work -
Southern Connecticut State University
New Haven, CT05-2025
Associates of Arts And Sciences -
Norwalk Community College
Norwalk, CT05.2023
High School Diploma -
Fairchild Wheeler Interdistrict Multi-Magnet
Bridgeport, CT06.2019
Skills
- Guest Engagement
- Food Running
- Stress Management
- Strong Work Ethic
- Effective Communication
- Problem Solving
- Professional Appearance
- Positive Attitude
- Time Management
- One-on-one and small group instruction
Volunteer Experience
Benchmark Senior Living at Split Rock, Volunteered for a few days a week in 2019. Organized game night for the residents, engaged with the residents, passed out snacks for the residents, and transported residents.
Read School summer camp/ Summer School 2019. I volunteered for half of the summer. 9 am to 5 pm, I worked with 5th graders and helped Mr Vellucci with his lesson plans. Worked with small groups. Helped set up and clean up activities.
Languages
Spanish, Native or Bilingual
Timeline
BSW Social Work Intern
City Of Bridgeport, Ct - Government
09.2024 - Current
Babysitter
Erika
08.2023 - 09.2023
Lice Technician
LTC
07.2023 - 09.2023
Cashier
The Tasty Yolk
05.2022 - 08.2022
Server
Barcelona Wine Bar
05.2019 - Current
Masters of Social Work - Social Work
Southern Connecticut State University
Bachelors of Social Work -
Southern Connecticut State University
Associates of Arts And Sciences -
Norwalk Community College
High School Diploma -
Fairchild Wheeler Interdistrict Multi-Magnet
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