Isabel Falbo
Myrtle Beach
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
BSW Social Work Intern
KIPP Columbus Elementary School
08.2023 - Current
- Collaborate with teachers, school leaders, and nurses to ensure student's needs are being met.
- Facilitated psychoeducational classes to help clients develop life skills.
- Responded to crises and emergencies to provide immediate assistance to students and families in need.
- Offered community resource guidance to clients to meet family needs for assistance.
- Maintained student reports to track their progress, record interventions, and provide relevant data for analysis.
- Facilitated support groups and workshops to provide valuable services for the students.
Lead Server
Dirty Don's Oyster Bar and Grill
11.2020 - Current
- Train new employees on company policies, guest service standards, and best practices.
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Observed servers to provide feedback and coaching in areas requiring improvement.
- Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.
Office Assistant
Ohio State University Office of Student Conduct
08.2021 - 05.2022
- Answer phone calls from students expressing concerns about their cases.
- Respect the confidentiality of students.
- Answered and managed incoming and outgoing calls while recording accurate messages for documentation.
- Maintained and updated office records, both digital and physical.
Education
Master of Science - Social Work
Ohio State University
Columbus, OH07.2025
Bachelor of Science - Social Work
The Ohio State University
Columbus, OH05.2024
Associate of Arts -
Ohio State University
Columbus, OH05.2022
Skills
- Individual Counseling
- Behavior Modification
- Case Documentation
- Client Advocacy
Certification
- Youth Mental Health First Aid
- Signs of Suicide
- Youth Protection
- HIPPA and Institutional Data Compliance
Timeline
BSW Social Work Intern
KIPP Columbus Elementary School
08.2023 - Current
Office Assistant
Ohio State University Office of Student Conduct
08.2021 - 05.2022
Lead Server
Dirty Don's Oyster Bar and Grill
11.2020 - Current
Master of Science - Social Work
Ohio State University
Bachelor of Science - Social Work
The Ohio State University
Associate of Arts -
Ohio State University
- Youth Mental Health First Aid
- Signs of Suicide
- Youth Protection
- HIPPA and Institutional Data Compliance
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