Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Isabel Falbo

Myrtle Beach

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

BSW Social Work Intern

KIPP Columbus Elementary School
08.2023 - Current
  • Collaborate with teachers, school leaders, and nurses to ensure student's needs are being met.
  • Facilitated psychoeducational classes to help clients develop life skills.
  • Responded to crises and emergencies to provide immediate assistance to students and families in need.
  • Offered community resource guidance to clients to meet family needs for assistance.
  • Maintained student reports to track their progress, record interventions, and provide relevant data for analysis.
  • Facilitated support groups and workshops to provide valuable services for the students.

Lead Server

Dirty Don's Oyster Bar and Grill
11.2020 - Current
  • Train new employees on company policies, guest service standards, and best practices.
  • Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Observed servers to provide feedback and coaching in areas requiring improvement.
  • Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.

Office Assistant

Ohio State University Office of Student Conduct
08.2021 - 05.2022
  • Answer phone calls from students expressing concerns about their cases.
  • Respect the confidentiality of students.
  • Answered and managed incoming and outgoing calls while recording accurate messages for documentation.
  • Maintained and updated office records, both digital and physical.

Education

Master of Science - Social Work

Ohio State University
Columbus, OH
07.2025

Bachelor of Science - Social Work

The Ohio State University
Columbus, OH
05.2024

Associate of Arts -

Ohio State University
Columbus, OH
05.2022

Skills

  • Individual Counseling
  • Behavior Modification
  • Case Documentation
  • Client Advocacy

Certification

  • Youth Mental Health First Aid
  • Signs of Suicide
  • Youth Protection
  • HIPPA and Institutional Data Compliance

Timeline

BSW Social Work Intern

KIPP Columbus Elementary School
08.2023 - Current

Office Assistant

Ohio State University Office of Student Conduct
08.2021 - 05.2022

Lead Server

Dirty Don's Oyster Bar and Grill
11.2020 - Current

Master of Science - Social Work

Ohio State University

Bachelor of Science - Social Work

The Ohio State University

Associate of Arts -

Ohio State University

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Isabel Falbo