Allison Dandurand
South Burlington
Summary
Dynamic professional with extensive experience in social services, including as a Family Care Coordinator at North American Family Institute. Skilled in trauma-informed practice and workshop facilitation, I excel at developing healthy living plans and fostering positive relationships, ensuring comprehensive support for families and individuals in need.
Overview
16
16
years of professional experience
Work History
Resident Assistant
Memory Care at Allen Brook
05.2025 - Current
- Assisting with all Activities of Daily Living for those experiencing memory loss using the 'Best Friends' approach to providing personal care
- Maintaining a clean and vibrant residence for residents and their families.
- Establishing clear communication and safety boundaries alongside staff for all residents
- Documenting confidential information, and debriefing on individual health changes with oncoming staff, family members, Hospice providers, or volunteers using adherence to HIPPA guidelines
Field Representative
Vermont State Housing Authority
Montpelier
10.2019 - 11.2024
- Coordinated outreach efforts to promote affordable housing initiatives.
- Assisted clients in navigating housing programs and available resources.
- Conducted property inspections to assess housing conditions and compliance.
- Provided training for new staff on policies and procedures related to housing services.
Leasing Consultant
The Woolen Mill
11.2018 - 07.2019
- Communicated with prospective tenants to assist in their transitions
- Scheduled viewings to show available units
- Tracked and delivered tenant packages
- Assisted with daily office operations, including receiving rent checks
SASH Coordinator
Cathedral Square Corporation
07.2016 - 05.2018
- Developed Healthy Living Plans and Healthy Living Workshops
- Connected older adults and people experiencing disability social services
- Coordinated transitions to and from inpatient care
- Worked 1:1 in the home and community to promote health and wellness
John Graham Shelter Service Coordinator
Vermont Housing and Conservation Board, Americorps
08.2012 - 07.2016
- Established short and long term housing plans for families and individuals
- Facilitated positive relationships between clients and landlords
- Managed volunteers at the shelter for overall house organization
- Identified needs of local low-income families and individuals in order to prevent future recurrent episodes of homelessness
Residential Counselor
Northwest Counseling and Support Services
St. Albans
11.2009 - 04.2011
- Converging with team members by implementing behavioral intervention techniques to reach a diverse population of adults within a home setting
- Organizing consumer access to secure and reliable mental health services for a prolonged improvement of daily life skills
- Measuring, recording and conducting practitioner-consumer interaction and discourse in a variety of settings to achieve whole system wellness goals
- Validating consumer experience of symptomatology using various Cognitive Behavioral and Dialectical Behavioral therapeutic approaches
Education
Bachelor of Arts - Human Relations
Concordia University
Montreal, QC05.2015
Skills
- MS Office
- Family Safety Planning
- Handle with Care
- HIPPA
- Mandated Reporter
- Bridges out of Poverty
- Workshop Facilitation
- Mental Health First Aid
- Trauma Informed Practice for Social Service Providers
- Motivational Interviewing
- Appreciative Inquiry
- Health Belief Model
- Fair Housing
Community Volunteer Contribution
The Department of Corrections, Reparative Board Member, 02/01/11, 09/01/15, With the St. Albans Community Justice Center, facilitating opportunities for offenders to avoid re-offense
Timeline
Resident Assistant
Memory Care at Allen Brook
05.2025 - Current
Field Representative
Vermont State Housing Authority
10.2019 - 11.2024
Leasing Consultant
The Woolen Mill
11.2018 - 07.2019
SASH Coordinator
Cathedral Square Corporation
07.2016 - 05.2018
John Graham Shelter Service Coordinator
Vermont Housing and Conservation Board, Americorps
08.2012 - 07.2016
Residential Counselor
Northwest Counseling and Support Services
11.2009 - 04.2011
Bachelor of Arts - Human Relations
Concordia University
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