Summary
Overview
Work History
Education
Skills
Associations
Certification
Timeline
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Allison DeMaio

Recent College Graduate
Lake Worth,FL

Summary

Dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Possessing keen attention to detail and strong decision-making skills to manage multiple tasks simultaneously. Self-driven, excels independently and collaboratively. Highly adaptable and willing to take on various responsibilities.

Overview

6
6
years of professional experience
24
24
years of post-secondary education
1
1
Certification

Work History

Salon Assistant

HX Salon
Warrington, PA
09.2023 - 01.2025
  • Coordinated schedules with stylists to ensure seamless client transitions between appointments
  • Handled administrative tasks such as answering phones, booking appointments, and processing payments efficiently
  • Promoted salon products to clients, fostering sales growth and brand awareness
  • Maintained a clean and organized work area, contributing to a positive salon environment
  • Answered phone calls and scheduled appointments using Fresha
  • Skillfully handled multiple tasks simultaneously while maintaining high levels of productivity

Shampoo Assistant, Receptionist

Carmine & Co. Salon & Esthetics
Hempstead, New York
03.2019 - 08.2023
  • Helped prepare clients for hair service
  • Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns
  • Maintained a well-organized environment by managing salon inventory and restocking when necessary
  • Processed payments, entering sales in register for prompt customer service
  • Prepared and mixed color formulas for clients' hair.
  • Enhanced client satisfaction by efficiently scheduling appointments and managing cancellations.

Education

BBA - Business Management

Hofstra University
Hempstead, NY
05.2001 - 05.2025

Skills

  • Microsoft Excel and Powerpoint Certified

  • Experience using Microsoft Suite

  • Google Workspace

  • Administrative support

  • Computer skills

  • Customer service

  • Time management

  • Appointment scheduling

  • Teamwork and collaboration

  • Bookkeeping

  • Point of Sales (POS) Systems - Shortcuts POS and Fresha

Associations

  • Phi Sigma Sigma
  • National Technical Honors Society

Certification

Licensed Cosmetologist

Timeline

Salon Assistant

HX Salon
09.2023 - 01.2025

Licensed Cosmetologist

04-2021

Shampoo Assistant, Receptionist

Carmine & Co. Salon & Esthetics
03.2019 - 08.2023

BBA - Business Management

Hofstra University
05.2001 - 05.2025

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