Experienced Financial Services Representative and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve goals. Demonstrated to leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.
Work History
Child and Youth Educator
4 Years 6 Months
New Orleans MWR | 02.2022 - Current
Created and developed lesson plans to meet students' academic needs.
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Developed and implemented classroom routines to address varying student needs.
Universal Float Associate
10 Months
Sound Credit Union | 01.2020 - 11.2020
Opened over four loans and new accounts per day.
Help members establish budgets.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Discussed financial options with members and provided informed suggestions.
Met with members to understand goals and recommend solutions to fit specific needs.
Teller
1 Year 1 Month
Campus USA Credit Union | 12.2018 - 01.2020
Provided support for more than 90 members per day.
Answered member inquiries regarding account balances, transaction history, services charges and interest rates.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Executed wire transfers, stop payments and account transfers.
Supervisor
4 Years 10 Months
Mean Green Cleaning | 03.2015 - 01.2020
Maintained compliance with company policies, objectives and communication goals.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Assistant Manager
1 Year 2 Months
Boost Mobile | 11.2017 - 01.2019
Increased in-store sales by over 10%.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Education
CMAA & CBCS - Health Administration
Texas A&M University - Kingsville | Kingsville, TX | 03.2023