Allison Dickerson
Denver,CO
Summary
Dynamic leader and licensed esthetician with a proven track record at Sephora, where I elevated sales team performance through expert coaching in customer service and sales techniques. Skilled in detailed skin analysis and hydro facial treatments, I excel in time management and team building, significantly enhancing client satisfaction and retail product recommendations.
Overview
2
2
years of professional experience
Work History
Sales and Service Coordinator /Licensed Esthetician
Sephora
07.2022 - Current
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Monitored daily sales performance and provided feedback to each team member.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Implemented cross-selling techniques to maximize revenue from existing clients while providing valuable solutions.
- Provided 30 minute hydro facials and facial waxing under my esthetician license
- Customized facials for clients certain skin concerns and types
- Recommended retail products for at-home use.
- Performed thorough skin analysis to determine appropriate treatments
- Gained knowledge of facial massage techniques and skin care product ingredients.
Education
Licensed Esthietician - Skin Care
Aveda Institute Birmingham
Birmingham, AL08.2022
High School Diploma -
Homewood High School
Homewood, AL04.2019
Skills
- Customer Service
- Product Knowledge
- Customer-focused
- Detail Oriented
- Time Management
- Organization Skills
- Team Building and Leadership
Timeline
Sales and Service Coordinator /Licensed Esthetician
Sephora
07.2022 - Current
Licensed Esthietician - Skin Care
Aveda Institute Birmingham
High School Diploma -
Homewood High School