Allison Duckworth
Roebuck,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
CSR II
IAA
08.2016 - 07.2023
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Trained new personnel regarding company operations, policies and services.
- Cross-trained and provided backup support for organizational leadership.
- Handled cash and credit card payments accurately.
- Entered title and vehicle information into database.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
Used Car Clerk
MCE Automotive
01.2014 - 03.2015
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Generated and distributed lien payoff checks on behalf of customer.
Receptionist/ Title Clerk
Hyundai Of Greer
04.2009 - 01.2014
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Received and processed paperwork for titles, new license plates, and renewals.
- Entered title and vehicle information into database.
- Communicated with customers to resolve common title issues.
- Contacted SC Motor Vehicle Department to determine status of pending titles.
Education
High School Diploma -
James F Byrnes High School
Duncan SC06.2002
Skills
- Office Equipment Proficiency
- Proactive and Self-Motivated
- Conflict Resolution
- Professional Telephone Demeanor
Certification
- Certified Notary Public
Timeline
CSR II
IAA
08.2016 - 07.2023
Used Car Clerk
MCE Automotive
01.2014 - 03.2015
Receptionist/ Title Clerk
Hyundai Of Greer
04.2009 - 01.2014
High School Diploma -
James F Byrnes High School