Allison Dugue
Summary
Accomplished operations professional specializing in luxury retail management, team leadership, and customer experience enhancement. Proven track record of driving revenue growth through staff mentorship, process optimization, and effective policy implementation. Strong negotiator with a collaborative leadership style, dedicated to fostering high-performing teams and delivering exceptional service in luxury retail environments.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Oliver Peoples
Dallas, TX
10.2025 - Current
- Consistently ranked among the top 15 sellers in the company, contributing to revenue growth.
- Assisted in managing daily operations of a luxury eyewear retail environment, ensuring exceptional customer experiences.
- Trained new employees on customer service standards and product knowledge, enhancing team performance.
- Monitored sales performance and provided feedback to improve team outcomes, driving efficiency.
- Coordinated inventory management and restocking processes to maintain product availability.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends and inventory levels to inform decision-making.
Assistant Practice Manager
AEG VISION/ DALLAS EYEWORKS
Dallas, United States
08.2024 - 10.2025
- Supported clinical staff by managing administrative functions efficiently, optimizing workflow.
- Collaborated with physicians on strategic planning initiatives to grow the practice and enhance reputation.
- Facilitated improvements in overall patient care quality through best practices for documentation.
Optical Manager
FASHION OPTICAL
Dallas, United States
01.2019 - 08.2024
- Coordinated staff schedules to maintain adequate coverage during peak hours, ensuring prompt service.
- Assisted in the selection of appropriate lenses, improving patient outcomes with eyewear choices.
- Recruited, trained, and supervised a high-performing optical team, enhancing service quality.
Boutique Manager
BRIGHTON COLLECTIBLES
Dallas, United States
01.2018 - 01.2019
- Tracked store inventory and coordinated new purchases to sustain sales.
- Trained staff in sales techniques, resulting in improved team performance.
- Organized and promoted special events to attract new customers and boost sales.
Assistant General Manager
LAMPS PLUS
Dallas, United States
01.2016 - 01.2018
- Enhanced communication among team members through regular meetings, promoting an open dialogue.
- Increased customer satisfaction by addressing concerns in a timely manner.
- Developed and implemented operational procedures, improving overall efficiency.
Education
ASSOCIATE OF ARTS - APPLIED PSYCHOLOGY
Richland College
Dallas, TXBACHELOR OF ARTS - INTERDISCIPLINARY STUDIES
The University of Texas At Dallas
RichardsonSkills
Timeline
Assistant Manager
Oliver Peoples
10.2025 - Current
Assistant Practice Manager
AEG VISION/ DALLAS EYEWORKS
08.2024 - 10.2025
Optical Manager
FASHION OPTICAL
01.2019 - 08.2024
Boutique Manager
BRIGHTON COLLECTIBLES
01.2018 - 01.2019
Assistant General Manager
LAMPS PLUS
01.2016 - 01.2018
ASSOCIATE OF ARTS - APPLIED PSYCHOLOGY
Richland College
BACHELOR OF ARTS - INTERDISCIPLINARY STUDIES
The University of Texas At Dallas