Allison Duke-Smith
Salt Lake City,UT
Summary
Accomplished professional providing library patrons with outstanding customer service. Skilled in managing library resources, cataloging materials and organizing library programs. Considered valuable and detail-oriented team player.
Overview
19
19
years of professional experience
Work History
Library Associate
Salt Lake City Public Library
10.2004 - Current
- Planned and assisted with library programs and storytimes.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Processed library card applications and maintained patron records with accurate contact information.
- Assisted patrons with printing and copying according to personalized requirements.
- Gained strong understanding of various methods for cataloging books and other materials.
Massage Therapist
Knead A Massage
01.2007 - 04.2012
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Education
Associate of Arts - Graphic Design
Salt Lake Community College
Salt Lake City, UTSkills
- Graphic Design
- Library Services
- Excellent Customer Service
- Licensed Massage Therapist
Timeline
Massage Therapist
Knead A Massage
01.2007 - 04.2012
Library Associate
Salt Lake City Public Library
10.2004 - Current
Associate of Arts - Graphic Design
Salt Lake Community College
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