Accomplished professional providing library patrons with outstanding customer service. Skilled in managing library resources, cataloging materials and organizing library programs. Considered valuable and detail-oriented team player.
Overview
19
19
years of professional experience
Work History
Library Associate
Salt Lake City Public Library
10.2004 - Current
Planned and assisted with library programs and storytimes.
Handled check-in and check-out process of library books and materials at circulation desk.
Processed library card applications and maintained patron records with accurate contact information.
Assisted patrons with printing and copying according to personalized requirements.
Gained strong understanding of various methods for cataloging books and other materials.
Massage Therapist
Knead A Massage
01.2007 - 04.2012
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.