Provide library services to incarcerated individuals at the DC Department of Corrections and issuing library cards to returning citizens as they are released for access to community-based computers, job search, and legal assistance.
Monitor program performance against established benchmarks, taking corrective action as needed to realign with desired outcomes.
Produce monthly reports using advanced Excel spreadsheet functions and data visualization tools to effectively communicate business insights to stakeholders.
Design outreach materials such as program flyers, monthly calendars, and presentations increasing awareness and usage of available services.
Maintain a clean, organized, and welcoming environment for library users by regularly shelving items and updating displays.
Youth Development Representative
DC Department of Youth Rehabilitation Services
05.2023 - 12.2023
Supervised youth in secured custody and providing positive engagement consistent with the principles of positive youth development.
Led group discussions promoting critical thinking skills, empowering youth to make informed decisions about their futures.
Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
Recreation Specialist
DC Department Of Parks And Recreation
05.2018 - 05.2023
Provided significant input towards the administration and implementation of activities and services of major aquatic centers equipped to serve a community of up to 100,000 persons.
Prevented accidents through the enforcement of policies, rules, and governed conduct.
Perform emergency first aid as needed using knowledge of water rescue and safety techniques.
Tested chemical levels and performed cleaning to maintain compliance.
Education
Bachelor of Arts - Political Science
Hampton University
Hampton, VA
05-2021
Skills
Project Coordination
Outreach
Data Analysis
Crisis Management
Customer Service
Graphic Design
Certification
American Red Cross First Aid, CPR, and AED Certification
Youth Mental Health First Aid USA
Customer Service: Generating Effective Solutions
Cultivating Cross-functional Team Collaboration
Timeline
Library Associate
DC Public Library
12.2023 - Current
Youth Development Representative
DC Department of Youth Rehabilitation Services
05.2023 - 12.2023
Recreation Specialist
DC Department Of Parks And Recreation
05.2018 - 05.2023
Bachelor of Arts - Political Science
Hampton University
Similar Profiles
Bonita SimpkinsBonita Simpkins
Police Officer at DC Public LibraryPolice Officer at DC Public Library