Allison Duve
Lansing
Summary
Dependable professional bringing many years of experience in settings delivering exceptional administrative and operational support. Knowledgeable about program operations, procedures, and regulatory requirements. Coordinate smooth daily actions to optimize program activities.
Overview
5
5
years of professional experience
2026
2026
years of post-secondary education
Work History
Program Assistant
Okemos Kids Club
Lansing
05.2024 - 08.2025
- Coordinated program activities, ensuring smooth execution and positive engagement among participants, enhancing overall program satisfaction.
- Assisted in the development and implementation of educational workshops, fostering skill-building and personal growth for attendees.
- Facilitated communication between staff and families, promoting transparency and strengthening community relationships for program success.
- Supported the training of new staff members, sharing best practices and fostering a collaborative team environment for enhanced performance.
- Assisted management with planning and logistics for program activities.
- Fostered relationships to define programming needs and strengthen organizational standing.
- Ensured compliance with organizational policies and procedures while administering programs.
- Assisted in developing strategies to improve existing programs or create new ones based on stakeholder feedback or changing needs within the community served by the organization's services.
Crew Member
Taco Bell
Battle Creek
07.2020 - 12.2022
- maintain and create a clean environment
- make and serve food to the public
- have positive and cordial relations with the community
- maintain money
- Provided exceptional customer service by accurately taking orders and addressing customer inquiries, enhancing overall dining experience.
- Collaborated with team members to streamline service processes, improving order delivery speed and customer satisfaction.
- Assisted in training new crew members on food safety and operational procedures, fostering a cohesive team environment.
- Monitored food quality and presentation standards, ensuring compliance with company guidelines and customer expectations.
- Engaged with customers to gather feedback and resolve issues, positively impacting store reputation and customer loyalty.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Crew Member
Panera Bread
Lansing
05.2022 - 09.2022
- Operated kitchen equipment efficiently, ensuring timely food preparation and adherence to safety and cleanliness standards.
- Maintained well-stocked inventory by regularly checking supplies and restocking items, contributing to smooth daily operations.
- Collaborated with team members to streamline service processes, improving order delivery speed and customer satisfaction.
- Monitored food quality and presentation standards, ensuring compliance with company guidelines and customer expectations.
- Engaged with customers to gather feedback and resolve issues, positively impacting store reputation and customer loyalty.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized and restocked supplies to support operations and team productivity.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Education
Bachelor of Science - Psychology
Michigan State University
East Lansing, MI 09.2021 - 12.2025
Harper Creek High School
Battle Creek, MichiganSkills
- Program coordination
- Workshop development
- Stakeholder engagement
- Staff training
- Compliance adherence
- Community outreach
- Customer service
References
References available upon request.
Timeline
Program Assistant
Okemos Kids Club
05.2024 - 08.2025
Crew Member
Panera Bread
05.2022 - 09.2022
Bachelor of Science - Psychology
Michigan State University
09.2021 - 12.2025
Crew Member
Taco Bell
07.2020 - 12.2022
Harper Creek High School