Detail-oriented Claims Process Specialist with extensive Medicaid and Medicare expertise. Proven ability to manage complex claims and enhance operational efficiency through data analysis and project collaboration.
Overview
27
27
years of professional experience
Work History
Claim Process Specialist/Subject Matter Expert COB
Cognizant Technologies
Tampa, FL
02.2024 - Current
Make calls to commercial/Medicare Insurance Companies
Verify members'' eligibility
Update eligibility in healthcare system
Update COB notes in healthcare system
Add other insurance insurance coverage in healthcare system
Investigate Medicare coverage
Work on COB projects
Worked Maestro COB case reviews
Subject Matter Specialist Claims
Cognizant Technologies
Tampa, FL
06.2016 - 02.2024
Processed hospital and medical claims to ensure timely reimbursement
adjusted claims
Resolve SR requests
Resolved system edits
Analyze appeals
Manually priced claims
Provided training within the department
Worked on projects
Supplied guidance to the department as needed
Supervisor of Business Auditors of Quality
Prestige Health Choice
Tampa, FL
03.2015 - 09.2016
Supervised 7 associates
Trained new hires
Reviewed and worked AR reports
Worked on recovery reports
Approved timecards
Worked on special projects
Attended meetings
Provided support to the department
Claims Business Analyst
Royal Health Care
Islandia, NY
03.2000 - 08.2011
Processed readmission claims to ensure accurate reimbursements and compliance with regulations
Communicated with providers regarding readmission claims
Requested medical records
Reviewed and processed high dollar claims
Analyzed and processed interest payments
Worked on projects
Data entry of referrals
Interacted with clients to resolve any issues
Claim Examiner
Royal Health Care
Islandia, NY
06.1999 - 03.2000
Reviewed and adjudicated hospital and medical claims for accuracy and compliance with policy guidelines
Resolved claim edits
Provided feedback to management regarding payments and system issues
Provider Data Analyst - Subject Matter Expert/ Team Lead at United HealthcareProvider Data Analyst - Subject Matter Expert/ Team Lead at United Healthcare
Subject Matter Expert, Prescription Benefit Specialist, Department of Defense PCA, Patient Care Advocate in Sales, Resolution Team Lead at Cigna/Evernorth/Express Scripts Inc.Subject Matter Expert, Prescription Benefit Specialist, Department of Defense PCA, Patient Care Advocate in Sales, Resolution Team Lead at Cigna/Evernorth/Express Scripts Inc.