Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Case Manager
Hope Valley Recovery
Circleville, Ohio
07.2024 - Current
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met
Maintained accurate case records and documentation according to agency guidelines.
Counseled clients on available resources within the community that could help meet their needs.
Provided referrals to appropriate health care providers or other community resources.
Coordinated transportation services for clients who lacked access to reliable transportation.
Receptionist
Hope Valley Recovery
Circleville, Ohio
12.2023 - 07.2024
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Performed data entry tasks into various computer systems accurately and promptly.
Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Education
High School Diploma -
Adena High School
Frankfort, OH
05-2007
Associate of Applied Science - Human Services
Indiana Wesleyan University National And Global
Indiana
Skills
Group Therapy
Care Coordination
Individualized counseling
Patient support
Community Outreach
Certification
CDCA Preliminary 06/2024
Timeline
Case Manager
Hope Valley Recovery
07.2024 - Current
Receptionist
Hope Valley Recovery
12.2023 - 07.2024
CDCA Preliminary 06/2024
High School Diploma -
Adena High School
Associate of Applied Science - Human Services
Indiana Wesleyan University National And Global
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