Allison Freeman
Washington Court House,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Case Manager
Hope Valley Recovery
Circleville, Ohio
07.2024 - Current
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met
- Maintained accurate case records and documentation according to agency guidelines.
- Counseled clients on available resources within the community that could help meet their needs.
- Provided referrals to appropriate health care providers or other community resources.
- Coordinated transportation services for clients who lacked access to reliable transportation.
Receptionist
Hope Valley Recovery
Circleville, Ohio
12.2023 - 07.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Education
High School Diploma -
Adena High School
Frankfort, OH05-2007
Associate of Applied Science - Human Services
Indiana Wesleyan University National And Global
IndianaSkills
- Group Therapy
- Care Coordination
- Individualized counseling
- Patient support
- Community Outreach
Certification
- CDCA Preliminary 06/2024
Timeline
Case Manager
Hope Valley Recovery
07.2024 - Current
Receptionist
Hope Valley Recovery
12.2023 - 07.2024
High School Diploma -
Adena High School
Associate of Applied Science - Human Services
Indiana Wesleyan University National And Global
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