Monique Massey
Brooklyn,NY
Summary
Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need. Friendly Social Worker committed to providing services to strengthen home, school and community partnerships. Accomplished at resolving conflict and encouraging positive relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking Social Worker position. Offering excellent communication and good judgment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Case Manager
AAPCI- African American Planning Commission Inc.
Brooklyn, NY
06.2020 - 11.2021
- Helped patients receive appropriate, high-quality social service with reasonable results.
- Identified needs of individual clients and coordinated responses based on client readiness , income limitations and housing accommodations.
- Increased placement rates by providing excellent service and building meaningful relationships with clients and housing specialists.
- Managed caseload of 28-32 clients in homeless shelter system to provide comprehensive, community-based services.
- Developed and implemented transition services plan to facilitate movement from shelter to permanent housing.
- Maintains up to date confidential case records, completes daily and monthly activities reports.
- Provides ongoing psychosocial assessment and evaluation as a basis for developing appropriate referrals to outside agencies, treatment planning, and other interventions for homeless men.
- Interviewed clients to evaluate and individualize their immediate needs and gather background information for development of a psychosocial assessment and referrals.
- Develops mutually realized goals for clients to enable improved independent living.
- Provided individual crisis intervention, advocacy and referral.
Outreach Retention Specialist
SCO- St. Christopher Ottilie
Brooklyn, NY
08.2019 - 05.2020
- Utilized advanced skills in solving problems and making accurate decisions to implement strategies that brought about immediate results.
- Reviewed successes and failures to learn from previous mistakes.
- Documented performance, participation, review progress and monitored attendance for timely completion.
- Made numerous calls weekly to existing and new clients for personal growth, reminders, and program completion.
- Conducted individual sessions and co-facilitated groups addressing and educating parents on parenting skills, anger management, and domestic violence.
- Provided resources for clothing, food, monetary assistance, and household necessities.
Parent Advocate
JCCA- Jewish Child Care Association
Brooklyn, NY
12.2013 - 08.2019
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Advocated for parents who had involvement with ACS.
- Provided information and guidance to parents to advocate for themselves in ICSCs in regards to ACS resulting in an 85% increase of understanding of the process.
- Researched and coordinated community resources/ services to parents depending on family need.
- Consulted with children ages 10-17 years of age to understand their needs and perspectives.
Education
Master of Science - Social Work
Yeshiva University
New York, NY05.2021
Bachelor of Science - Social Work
Medgar Evers College of The City University of New York
Brooklyn, NY06.2020
Associate of Science - Biology
Medgar Evers College
Brooklyn, NY06.2017
Skills
- Community Outreach
- Performance Tracking
- Records Management
- Service Referrals
- Group Therapy
- Resource Identification
- Interdisciplinary Collaboration
- Conflict Resolution
- Social Work
- Case Needs Assessment
- Crisis Intervention
- Client Advocacy
- Court Mandated Reporter
- Verbal and Written Communication
- Treatment Planning
- Case Conferences
- Alcohol and Substance Abuse
- Independent Living
- Multitasking and Organization
- MS Office
- Case Planning and Management
- Motivational Interviewing
- Reading Comprehension
- Individual and Group Therapy
- Case Notes
- Systems Analysis
- Mental and Physical Assessments
- Documentation
Affiliations
- National Association of Social Workers (NASW)
- Institute for Justice and Opportunity (Formerly known as the Prisoner Reentry Institute) at John Jay College
Certification
Mandated Reporter/ Identifying and Reporting Child Abuse and Maltreatment
July 2021, October 2020
- School Social Worker Provisional Training - September 2021 - January 2027
- Credentialed Alcoholism and Substance Abuse Counselor/ CASAC-T Training - June 2021
- Violence Protection and Intervention Training - July 2021
- Mandated Reporter/ Identifying and Reporting Child Abuse and Maltreatment Training - July 2021, October 2020
Timeline
Case Manager
AAPCI- African American Planning Commission Inc.
06.2020 - 11.2021
Outreach Retention Specialist
SCO- St. Christopher Ottilie
08.2019 - 05.2020
Parent Advocate
JCCA- Jewish Child Care Association
12.2013 - 08.2019
Master of Science - Social Work
Yeshiva University
Bachelor of Science - Social Work
Medgar Evers College of The City University of New York
Associate of Science - Biology
Medgar Evers College
Similar Profiles
Jaida MartinezJaida Martinez
Bilingual Case Manager & Bilingual Case Coordinator at AAPCI (African American Planning Commission) Supportive HousingBilingual Case Manager & Bilingual Case Coordinator at AAPCI (African American Planning Commission) Supportive Housing
Nadira MaoNadira Mao
Case Manager at African American Planning Commission, AAPCICase Manager at African American Planning Commission, AAPCI
Tameika McLeanTameika McLean
Resident Aide-Case Manager at African American Planning CommissionResident Aide-Case Manager at African American Planning Commission