Angelica Seawood
Pickens,USA
Summary
Compassionate Case Manager known for high productivity and efficiency in task completion. Possess specialized skills in needs assessment, care plan development, and client advocacy. Excel at communication, problem-solving, and time management to effectively support clients in achieving wellness goals.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Case Manager
Marion Counseling Svc
Tchula, Mississippi
10.2025 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Developed individualized service plans based on client goals.
- Coordinated client assessments for mental health and support needs.
- Guided clients in setting realistic goals and creating actionable plans for progress.
- Partnered with community resources to facilitate client access to essential services.
- Documented client interactions and progress to ensure continuity of care and support.
- Utilized case management software and databases for efficient information tracking.
Family Service Worker
Ms Action For Progress, Inc.
Lexington, Mississippi
10.2023 - 10.2025
- Facilitated parental workshops and classes, empowering families to support children's academic success and overall development.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Identified risks and implemented protective actions and improvement plans, ensuring the safety and well-being of children.
- Supervised volunteer personnel, providing targeted training and mentoring to enhance program effectiveness.
- Maintained confidentiality through stringent handling of charts and data.
Enabling Services Case Manager/PrEP
Mallory Community Health Center
Durant, MS
05.2021 - 10.2023
- Promote HIV prevention through PrEP education.
- Participated in mandatory training sessions focused on HIV and STI education, (i.e. sexual transmitted infections or diseases education and PRep education)
- Assisted clients in setting realistic goals and developing action plans.
- Coordinated support services and enhanced communication between healthcare workers and patients to improve client care.
- Assessed and identified service delivery challenges and opportunities within local area.
- Cultivated collaborative relationships with social services, health care providers, and governmental agencies to facilitate comprehensive support for clients.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Evaluated program effectiveness and recommended improvements to enhance client outcomes.
- Developed benchmarks for measuring and monitoring strategic changes and organizational goals.
- Acted as consultant to community programs by interpreting regulations and policies.
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
- Prepared and maintained budgets, personnel records or training manuals.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
Care Coordinator
Summit Community care
Remote
07.2018 - 04.2021
- Worked from home in a remote setting to ensure effective communication with team members. Met with team members in person at least once a month.
- Identified and accessed services to address member needs, including medical, social, and educational support.
- Assist members without a primary care provider (PCP) with selections and/or referrals.
- Provided follow-up within seven days of member's emergency room or urgent care visits or admissions to acute inpatient psychiatric facilities to ensure continuity of care.
- Assisted members in transitioning between service settings to enhance their access to appropriate care.
- Verify member's Medicaid waiver eligibility and ICF/ IID level of care.
- Log in contacts and attempts to contact members.
QIDP-Qualified Intellectual Disability Professional
Canton Manor
Canton, MS
10.2016 - 04.2018
- Developed and implemented individual support plans tailored to each assigned caseload, enhancing personalized care.
- Collaborated in interdisciplinary team meetings to develop effective resident care strategies.
- Ensured compliance of written programs with regulatory and facility requirements, maintaining high standards of care.
- Monitor individuals progress and goals.
- Ensure residents' personal hygiene, dress, and grooming is acceptable by local expectations.
- Attended the facility's off-site workshop to promote resident engagement in active treatment.
Crisis Case Manager
Hinds Behavioral Health Services
Jackson, MS
05.2015 - 08.2016
- Responded to crisis calls on the crisis line, providing immediate support and guidance.
- Supported clients in achieving goals outlined in their treatment plans, fostering personal growth and recovery.
- Conduct home visits to see clients, and complete progress notes.
- Educated clients on the importance of physician visits and adherence to prescribed medications, enhancing their overall health management.
- Accompanied clients to doctor appointments to provide support and assistance.
Education
Master's degree - Social Work
Jackson State University
Jackson, MS 04.2020 - 05.2022
Bachelors - Social Work
Jackson State University
Jackson, MS 08.2010 - 05/2015
Diploma -
Canton High School
Canton, MS 08.2006 - 12/2010
Skills
- Care Coordination
- Crisis Management
- Microsoft Office (Excel,PowerPoint,Word)
- Behavioral Therapy
- Individual / Group Counseling
- Autism
- Conflict Management
- Developmental Disabilities Experience
- Child Protective Services
- Cognitive Behavioral Therapy
- Community resource collaboration
- Documentation and Reporting
- Client assessment
- Effective communication
- Community outreach
- Active listening
- Empathy and compassion
- HIPAA compliance
- Client relationship management
- EMR / EHR
- Community resources
- Vulnerable population awareness
- Client empowerment
- Multitasking and organization
- Attention to Detail
Certification
- AED Certification
- First Aid Certification
- CPR Certification
- QIDP Certification
Accomplishments
- More verbal communication skills and learning Hinds county
- Communication, test taking skills, safe driving skills
- Created highly effective new program that significantly impacted efficiency and improved operations.
Timeline
Case Manager
Marion Counseling Svc
10.2025 - Current
Family Service Worker
Ms Action For Progress, Inc.
10.2023 - 10.2025
Enabling Services Case Manager/PrEP
Mallory Community Health Center
05.2021 - 10.2023
Master's degree - Social Work
Jackson State University
04.2020 - 05.2022
Care Coordinator
Summit Community care
07.2018 - 04.2021
QIDP-Qualified Intellectual Disability Professional
Canton Manor
10.2016 - 04.2018
Crisis Case Manager
Hinds Behavioral Health Services
05.2015 - 08.2016
Bachelors - Social Work
Jackson State University
08.2010 - 05/2015
Diploma -
Canton High School
08.2006 - 12/2010