Overview
Work History
Timeline
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Allison French

Sequim,WA

Overview

30
30
years of professional experience

Work History

Front Desk Receptionist

Banfield pet hospital
Hillsboro, OR
11.2022 - 02.2023
  • Answered multi line phone systems quickly and effeciently.
  • Managed all forms of enrollment for all clients/pets.
  • Excelled in a very complex scheduling system for medical propcedures for animals.
  • Proficient in mailing /faxing pet records through work system.
  • Timely filled and delivered prescriptions for animals.

Waitress

Gees Chinese and American
Goldendale, WA
03.2011 - 03.2014
  • Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner.
  • Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables.
  • Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service.
  • Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables.

Waitress/shift Boss

Boonies Restaurant
Goldendale, WA
02.2008 - 03.2011
  • Opening every day at 4am, waiting tables, running food, taking cash/card payments.
  • Scheduling waitstaff.
  • Developed and implemented strategies to improve productivity and streamline processes.
  • Led a team of 18 employees, providing guidance and support to ensure efficient operations.
  • Maintained high standards of quality control to ensure customer satisfaction.
  • Resolved customer complaints or issues promptly while maintaining a positive brand image.

Waitress

Shari's Restaurant
Vancouver, WA
02.1993 - 03.1997
  • Welcoming, seating guests.
  • Taking orders, running food, and running cash register.
  • Filling in for others when another employee called in sick.
  • Resolved customer complaints promptly and effectively, ensuring a positive dining experience for all patrons.
  • Implemented upselling techniques among the waitstaff, resulting in an increase in average check size by 36%.
  • Collaborated with the bar staff to create specialty cocktails that complemented the restaurant's cuisine offerings.
  • Monitored dining areas regularly to ensure cleanliness standards were met and maintained throughout service hours.

Timeline

Front Desk Receptionist

Banfield pet hospital
11.2022 - 02.2023

Waitress

Gees Chinese and American
03.2011 - 03.2014

Waitress/shift Boss

Boonies Restaurant
02.2008 - 03.2011

Waitress

Shari's Restaurant
02.1993 - 03.1997

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Allison French