Allison Fulson
Okana Waterpark Resort
Oklahoma City,OK
15
years of professional experience
Achieved high levels of customer satisfaction through exceptional service and sales initiatives. ,Optimized inventory management and enhanced customer engagement to drive sales. ,Cultivated teamwork while effectively responding to dynamic retail conditions.
Work History
Retail Sales Associate/ Candy Attendant
1 Year 6 Months- Delivered exceptional customer service, ensuring positive guest experiences at waterpark attractions.
- Assisted guests with inquiries and provided accurate information about park amenities and services.
- Managed point-of-sale transactions efficiently, maintaining accuracy in cash handling and inventory controls.
- Trained new staff on operational procedures, enhancing team performance and service quality.
- Implemented merchandising strategies to increase product visibility and drive sales within retail areas.
- Developed promotional displays that attracted guest interest, resulting in increased merchandise sales during peak seasons.
Kennel Attendant
1 Month- Met animals' nutritional needs with scheduled feedings and proper diets.
- Minimized spread of disease with frequent cleaning of kennels, holding areas and examination rooms.
- Offered animals positive interactions
- Minimized risks of serious conflicts and harm through effective management of animal behavior and interactions.
- Cared for animals handling feeding, bathing
- Protected animal health with proper maintenance of kennel areas and exercise yards.
- Fed and watered animals according to schedules and feeding instructions.
- Maintained comfortable, clean and sanitized animal quarters.
- Managed basic animal needs, including regular feeding and watering.
- Exercised animals to maintain physical and mental health.
- Protected animals and caretakers by observing safety behaviors consistently.
- Promoted physical and mental health of each animal with regular contact and exercise.
Custodian
2 Years 4 Months- Met animals' nutritional needs with scheduled feedings and proper diets.
- Minimized spread of disease with frequent cleaning of kennels, holding areas and examination rooms.
- Offered animals positive interactions
- Minimized risks of serious conflicts and harm through effective management of animal behavior and interactions.
- Cared for animals handling feeding, bathing
- Protected animal health with proper maintenance of kennel areas and exercise yards.
- Fed and watered animals according to schedules and feeding instructions.
- Maintained comfortable, clean and sanitized animal quarters.
- Managed basic animal needs, including regular feeding and watering.
- Exercised animals to maintain physical and mental health.
- Protected animals and caretakers by observing safety behaviors consistently.
- Promoted physical and mental health of each animal with regular contact and exercise.
Childcare Provider
6 Years 4 Months- Supervised and guided students toward good behaviors and opportunities for learning.
- Encouraged children to create, explore, and learn with confidence by maintaining well-kept classroom and using effective group management skills.
- Protected children with good safety and security policies.
- Minimized spread of infectious diseases by using proper cleaning and sanitation protocols.
- Recorded daily activities, progress, and incidents for director and parent review.
- Offered cognitive stimulation through conversation, interaction, and responsive relationships.
- Arranged outings for children with focuses on both entertainment and learning.
- Met needs of children of different ages through developmentally-appropriate activities.
- Supported children's cognitive, social, and emotional development by planning and implementing class curriculum.
- Communicated with children's parents or guardians about daily activities, behaviors, and related issues.
- Protected groups by securing indoor and outdoor spaces.
- Maintained safe play environment.
- Supported children's emotional and social development, encouraging understanding of others, and positive self-concepts.
- Balanced rest, play and learning with effective scheduling.
- Minimized spread of germs with thorough cleaning and sanitizing.
- Entertained children with diverse daily activities and special events.
- Observed and monitored children's play activities.
Dispatcher
2 Years 11 Months- Communicated with drivers to provide assignments or exchange information.
- Received service requests, prioritized responses, and optimized utilization of team resources in dispatching personnel.
- Managed transportation functions with use of SAP software and expert planning abilities for daily operations.
- Answered phones and provided directions or reroutes to avoid construction or other delays.
- Logged [Type] and [Type] details in dispatch logs and databases.
- Resolved customer issues by addressing questions and providing available services.
- Tracked all field teams by maintaining open communication.
- Relayed work orders, messages, and information to or from work crews, supervisors, and field inspectors, using telephones or two-way radios.
- Monitored personnel or equipment locations and utilization to coordinate service and schedules.
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.
Associate Cashier
1 Year- Contributed to long-term cleaning and sanitation goals with help on deep cleaning projects.
- Kept up with schedule through strong teamwork and regular communication with department head.
- Freshened rooms with daily turndown service and restocking of complimentary items such as water and cups.
- Disinfected rooms thoroughly between guests for maximum protections.
- Restocked central storage facilities with supplies and tracked use.
- Helped guests with information about hotel amenities and housekeeping services.
- Avoided safety hazards by correctly handling chemicals and following proper cleaning procedures.
- Met room turnover demands consistently by working quickly and avoiding unnecessary delays.
- Managed personal cart by maintaining stock of sheets, towels, and amenities.
- Upheld high standards of cleanliness with strong attention to detail and diligent follow-through on all assignments.
- Prevented spread of germs and active infections through consistent cleaning and sanitizing.
- Laundered used linens and replaced with clean, fresh items.
- Met guest needs by delivering requested items and cleaning up spills.
- Stayed efficient, keeping supplies organized and working from master cleaning plan.
- Kept spaces elegant and clean with attention needs such as polishing silver and cleaning chandeliers.
- Maintained well-organized, presentable spaces with constant attention to detail.
Hotel Housekeeper
4 Months- Maintained quality standards by completing item checklist for each room.
- Contributed to long-term cleaning and sanitation goals with help on deep cleaning projects.
- Kept up with schedule through strong teamwork and regular communication with department head.
- Freshened rooms with daily turndown service and restocking of complimentary items such as water and cups.
- Disinfected rooms thoroughly between guests for maximum protections.
- Restocked central storage facilities with supplies and tracked use.
- Helped guests with information about hotel amenities and housekeeping services.
- Avoided safety hazards by correctly handling chemicals and following proper cleaning procedures.
- Met room turnover demands consistently by working quickly and avoiding unnecessary delays.
- Managed personal cart by maintaining stock of sheets, towels, and amenities.
- Upheld high standards of cleanliness with strong attention to detail and diligent follow-through on all assignments.
- Prevented spread of germs and active infections through consistent cleaning and sanitizing.
- Laundered used linens and replaced with clean, fresh items.
- Met guest needs by delivering requested items and cleaning up spills.
- Stayed efficient, keeping supplies organized and working from master cleaning plan.
- Kept spaces elegant and clean with attention needs such as polishing silver and cleaning chandeliers.
- Maintained well-organized, presentable spaces with constant attention to detail.
Education
High school diploma
Business administration assistant certificate
Skills
Excel
Typing
Animal care
Basic Computer Skills
Microsoft Office
Word
Customers service
Microsoft Word
Data Entry
Power point
Kennel maintenance
Customer relations
Customer Satisfaction
Timeline
Retail Sales Associate/ Candy Attendant
Okana Waterpark Resort
01.2025 - 07.2026Read More
Kennel Attendant
Vera's posh paws
06.2019 - 07.2019Read More
Custodian
GCA
08.2016 - 12.2018Read More
Dispatcher
Safety and security inc
01.2013 - 12.2015Read More
Associate Cashier
Crest food
01.2012 - 01.2013Read More
Hotel Housekeeper
Hampton inn
09.2011 - 01.2012Read More
Childcare Provider
Mommie and I
05.2011 - 09.2017Read More
Mid-del technology Center
Business administration assistant certificate
Read More
Midwest City high school
High school diploma
Read More