Allison Goetz
1802 Celeste Road, Forest Hill,MD
Summary
Proven hospitality expert with a track record of elevating customer experiences at Looneys Irish Pub through exceptional service and strong multitasking abilities. Skilled in cash management and fostering engaging interactions, I've significantly contributed to team success and client satisfaction. My clear communication and organizational skills ensure seamless operations and a welcoming atmosphere.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Looneys Irish Pub
06.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender/ Server
Sean Bolans Irish Pub
06.2019 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Cashier/Manager of Sales
Wockenfuss Candies
05.2013 - 01.2016
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Quickly and accurately counted drawers at start and end of each shift.
Education
Associate of Arts - Biological Sciences
Harford Community College
Bel Air, MD12-2022
Skills
- Clear and effective communication
- Engaging personality
- Customer service expertise
- Hospitality service expertise
- Strong multitasking
- Organizational skills
Certification
First Aid & CPR Certified
Timeline
Bartender
Looneys Irish Pub
06.2023 - Current
Bartender/ Server
Sean Bolans Irish Pub
06.2019 - 05.2023
Cashier/Manager of Sales
Wockenfuss Candies
05.2013 - 01.2016
Associate of Arts - Biological Sciences
Harford Community College
Similar Profiles
Anthony BoccabelloAnthony Boccabello
Cook at Looneys Pub Maple LawnCook at Looneys Pub Maple Lawn
Gabriella CruzGabriella Cruz
Server Shift Leader at Looneys PubServer Shift Leader at Looneys Pub
Leonard StreitLeonard Streit
Head Chef at Looneys PubHead Chef at Looneys Pub