Allison Hamson
Little Elm,Tx
Summary
Dedicated retail manager with 6 years of experience in the hospitality and retail industries, specializing in team leadership and operational excellence. Proven track record of driving sales, achieving over $500,000 in sales within three months, and enhancing customer satisfaction through effective training and inventory management. Skilled in staff development, cross-functional collaboration, and maintaining high standards of service and cleanliness. Committed to fostering a positive work environment and achieving organizational goals.
Overview
6
6
years of professional experience
4
4
Certification
Work History
Team Lead/Supervisor Cafe
Fritz’s Adventure
The Colony, Tx
02.2025 - Current
- Worked with guests to create WOW moments
- Assisting management and team in daily operation tasks
- Daily upkeep and cleanliness of kitchen
- Cross training in various departments
- Inventory control and food waste management
- Lead FIFO management
- Received a score of 98 from health department
- Overview of kitchen and kitchen staff while maintaining under 10 minute food order times on a 1300+ guest count day
- Streamlined workflow processes, resulting in increased efficiency and reduced downtime.
- Led team in executing daily operational tasks to enhance guest experience and satisfaction.
- Providing a safe environment for guests and team members
- Reduced food waste through effective inventory management
Second Assistant Manager
Yankee Candle
Frisco, Tx
03.2024 - 01.2025
- Kept the store layout updated by following seasonal planograms which led to higher volume of foot traffic within the store
- Managed BOPIS orders for guest resulting in easy hand off and returning customers
- Managed shipment and inventory control
- Led team in achieving sales goals through effective merchandising and product placement strategies.
- Trained and mentored staff on customer service best practices to enhance guest experience.
- Led team in daily operations, ensuring exceptional customer service and store presentation.
Store manager
Spirit Halloween
Frisco, Denton, Highland Village, Tx
08.2022 - 11.2024
- Managed a store location that reached over $500,000 in sales in under 3 months
- Effectively crafted weekly schedules. While also conducting Interviews, training and onboarding for employees
- Managed set up / break down of stores while following planograms to create eye catching displays
- Helped the district reach its SOC donation goals of $70,000
- Seasonal
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Led team in achieving sales targets through effective staff training and motivation.
Manager and Membership Director
Dragon Smoke Shop
Frisco, Tx
12.2022 - 03.2024
- Managed and organized our membership program for our guests resulting in an increase within our repeat consumer percentages.
- Created schedules, conducted interviews, and completed onboarding for new employees
- Updated weekly inventory sheets to ensure smooth product ordering and display operations
- Worked with customers and achieved upsells that benefited the customer and the company
- Led daily operations ensuring compliance with health and safety regulations.
- Developed staff training programs and operation guides to enhance product knowledge and customer service skills.
Education
Bachelor of Science - Bussiness Management And Administration
Westerns Governor University
Seattle, WA01-2027
Skills
- Hospitality
- Management
- Leadership
- Customer service
- Communication skills
- Retail Sales
- Inventory Management
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Workplace safety
Accomplishments
- Supervised team of 40+ staff members.
- Achieved Employee of the month by excelling in leadership and organization with accuracy and efficiency.
- Achieved high donation goals through effectively helping with script building and confidence building within my team.
- Documented and resolved inner conflict which led to smoother team workings and relationship building.
Certification
- Crowd control management
- RCI Certified
- Food Handlers and Safe serve
- TABC
- CPR and First aid
Languages
English
Native or Bilingual
Timeline
Team Lead/Supervisor Cafe
Fritz’s Adventure
02.2025 - Current
Second Assistant Manager
Yankee Candle
03.2024 - 01.2025
Manager and Membership Director
Dragon Smoke Shop
12.2022 - 03.2024
Store manager
Spirit Halloween
08.2022 - 11.2024
Bachelor of Science - Bussiness Management And Administration
Westerns Governor University
Awards and Achievements
Photography award 2018 - I was given the honor to be awarded first place in a photography contest for my photos.
Golf Tournaments 2014-2018 - Throughout my golf career I won multiple tournaments and made it into higher-ranked tournaments.