Allison Harris
Palatine,IL
Summary
Proven leader with extensive experience at UW-Madison Dining and corporate Starbucks, adept in fostering a collaborative team environment and enhancing customer satisfaction. Excelled in mentoring, conflict resolution, and operational efficiency, demonstrating a strong work ethic and motivational skills. Achieved notable improvements in employee training and customer service, contributing to a positive and productive workplace.
Overview
3
3
years of professional experience
Work History
Office Student Supervisor
UW-Madison Dining
10.2024 - Current
- Mentored new student workers, sharing best practices and providing guidance for success in the role.
- Facilitated a positive learning environment by proactively addressing conflicts and fostering open communication among students.
- Developed strong relationships with students, promoting trust and open dialogue about their needs and concerns.
- Created weekly schedules, maintained and tracked budgets, and facilitated discipline when needed.
Shift Lead
UW-Madison Dining
11.2023 - 10.2024
- Completed store opening and closing procedures.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Barista
UW-Madison Dining
11.2023 - 11.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Barista
Starbucks
01.2022 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Pre-Pharmacy Fast Track -
University of Wisconsin - Madison
Madison, WI05-2027
High School Diploma -
William Fremd High School
Palatine, IL05-2023
Skills
- Motivational skills
- Customer service focus
- Friendly and outgoing
- Cross-functional coordination
- Leadership
- Strong work ethic
Timeline
Office Student Supervisor
UW-Madison Dining
10.2024 - Current
Shift Lead
UW-Madison Dining
11.2023 - 10.2024
Barista
UW-Madison Dining
11.2023 - 11.2023
Barista
Starbucks
01.2022 - 08.2023
Pre-Pharmacy Fast Track -
University of Wisconsin - Madison
High School Diploma -
William Fremd High School
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